Cartridge America Support Center

Find Cartridge America helps, faqs and knowledge base quickly

What is the Cartridge America Guarantee?

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100% / 360 DAYS exchange guarantee - if you are returning a defective cartridge for exchange, you will receive 100% credit towards an equivalent replacement cartridge or store credit if the return is made within 360 days .

100% / 30 DAYS refund guarantee - if you are returning a defective cartridge for refund, you will receive 100% refund if the return is made within 30 days.

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How to Protect My Information At Cartridge America?

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Cartridge America adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on their Site. 

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. The Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

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How Much is the Shipping Fee If I Live In Canada?

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  • From $7.95
  • FREE US SHIPPING on orders over $60
  • INTERNATIONAL FLAT RATE shipping $9.95 on orders less than $100

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How Much is the Shipping Fee If I Live In USA

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  • FLAT RATE ground shipping only $3.95
  • FREE US SHIPPING on orders over $50

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What is the Information If International Shipping Of Cartridge America?

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Cartridge America will ship to all international locations. Orders less than $200 will ship via the US Postal Service and are handed over to the Post Office in your country for the final delivery. Due to border inspections, these orders usually take 4-12 business days to arrive. Unfortunately, these shipments do not have tracking numbers. Orders over $200 will ship via USPS Priority Mail International, or UPS International and are shipped with tracking numbers. Note that we do not collect taxes for international locations since we are shipping out of California, USA. Customers are responsible for any duties or taxes imposed by Customs in your country. On orders over $100, a flat 10% shipping cost is applied on the value of your order.

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What Payment Options Does Cartridge America Accept?

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CartridgeAmerica acceptS Paypal, VISA, MasterCard, AmEx, Discover.

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How to Order At Cartridge America?

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Online: Ordering online is the fastest and secure way to place your order. We guarantee that transaction you make online will be safe. CartridgeAmerica DOES NOT KEEP YOUR CREDIT CARD DETAILS! 

By Phone: 866-265-0206 

By Check or Money Order: On the payment page select "Check" option to receive further instructions

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How to Contact Cartridge America?

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Shipping Address

Cartridge America
4981 Irwindale Ave., Ste 200
Irwindale, CA 91706 

Phone: 866-265-0206 

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Also, you can visit Cartridge America Official Website to get more helps, faqs and knowledge base.

About Cartridge America

Thank you for buying your printer cartridges and refill kits from Cartridge America! We offer only the highest quality printer cartridges, printer ink and toner.

Our remanufactured and compatible printer cartridges are guaranteed to meet or exceed OEM cartridge performance in both print quality and print longevity. We offer ink and toner refill kits for almost every printer on the market! These include Brother, Canon, HP, Lexmark, Samsung, Xerox and many more which can be either refilled or replaced with remanufactured or compatible cartridges, saving you over 60% on your printing costs as well as helping save the environment!