CharterClick Support Center

Find CharterClick helps, faqs and knowledge base quickly

Can We Bring Our Own Food and Drinks?

Updated:

Even though some offers may include a provision of soft drinks and light snacks for guests onboard, you are always welcome to bring your own food and beverages with you, in case you choose to do so.

Read More »

Is Alcohol Being Served Onboard?

Updated:

Only licensed companies may serve alcohol onboard – please read the offer’s description carefully, before completing your reservation.

Read More »

Are There Any Age Restrictions?

Updated:

All children below the age of 18 should be accompanied by adults.

Read More »

Where is the Pick Up Location?

Updated:

The pick up location depends on a vessel and an activity you have chosen – please read the offer’s description carefully, before completing your reservation.

Read More »

What are CharterClick's Payment Options?

Updated:

All payments are being done online. CharterClick currently accepts Visa, MasterCard and AMEX credit or debit cards, but are working around the clock to provide a broader range of payment options for your own convenience.

Read More »

Does CharterClick Provide Refunds?

Updated:

Yes, CharterClick does provide refunds.

Read More »

How Long is the Sightseeing / Fishing Trip?

Updated:

The standard duration of the sightseeing trip for most of the companies is 2 hours, however some companies may require you to book their vessel for a period of at least 4 hours for a sightseeing trip. As for the fishing trip, CharterClick strongly recommend to book your vessel for at least 5 hours, so you can get the most out of your experience.

Read More »

How Do I Book a Vessel?

Updated:

After setting all your search parameters (date and time of your trip, pick up location, vessel type) and pressing a “Show Results” button, you will be given the list of all the offers available for you. When you have decided which one would suit your needs the most, please proceed to its page, where you would be able to choose an activity and preferred route. From there, you would be able to proceed to the payment page, where, after filling in your credit or debit card details, you can finalize your reservation.

Read More »

What Services Does CharterClick Offer?

Updated:

CharterClick's standard packages may include sightseeing cruises, fishing trips, pick up services and open water swimming. CharterClick is always open for new suggestions from our clients, and in case you wish an individually tailored trip to be arranged just for you, please contact CharterClick directly, and CharterClick will do everything in power to make it happen.

Read More »

Does CharterClick Provide a Crew for My Journeys?

Updated:

CharterClick is a booking platform, and does not own vessels or employ any crew members. CharterClick people works with the best companies in business, who, naturally, own vessels they rent, and employ their own crew members. Before signing a new company, CharterClick thoroughly check each and every aspect necessary, to ensure safe and pleasant trips for clients, including the certification and crew qualification.

Read More »

How Long Has CharterClick Been In Business?

Updated:

CharterClick was founded in 2016, and has been extensively growing ever since. CharterClick strives to get the best talents in the industry, and create exclusive and friendly services for customers and partners.

Read More »


Also, you can visit CharterClick Official Website to get more helps, faqs and knowledge base.

About CharterClick

CharterClick – is an online booking platform that connects customers and charter companies. It is aimed at satisfying all the customers’ needs by partnering with diverse range of providers and offering a large selection of boats and related services. With us, you are able to tailor your next boat rental according to your activity requirement and budget.