Cheryls Support Center
Find Cheryls helps, faqs and knowledge base quickly
What is the Shelf Life Of Miss Grace Cakes?
Miss Grace cakes should be eaten within 2-3 days. If it will not be eaten within that time frame, freeze it for up to six months. Also, Miss Grace cakes have a shelf life of 5-7 days refrigerated.
How Do I Delete Cookies On My Computer?
Microsoft Internet Explorer 6.0 - Select Tools -> Internet Options, and then click on the General tab. Under Temporary Internet Files, click Delete Cookies. Close all browser windows and re-open. Mozilla FireFox 1.0 - Click Tools -> Options, and then select the Cookies tab. Click the Clear Cookies Now button. For other browsers, please consult your documentation or online help files.
What Was the Total Charged to My Credit Card?
You will be charged sales tax if your order is being delivered to Ohio, Oklahoma, Illinois, California or New York. Immediately following receipt of your order, you will be sent an order confirmation via e-mail. This e-mail will include an itemized list of the charges. Any discounts or gift certificates that may have been applied will be reflected in the email you receive.
Which Credit Cards are Accepted at Cheryls?
Cheryls accepts a variety of credit cards including American Express, Visa, Mastercard and Discover Card.
When Will I Receive a Tracking Number for My Order?
Once your gift has been baked and shipped out, you will receive an email shipping confirmation which will contain a FedEx tracking number.
What If I Do Not Receive an Order Confirmation Via E-mail?
You will receive an order confirmation message via e-mail shortly after Cheryl's receives your order. If you do not receive this message within four hours of placing your order, there might be a delay on the Web due to traffic. If this happens, please feel free to contact at 1-800-443-8124 to ensure that your order is being processed.
Also, you can visit Cheryls Official Website to get more helps, faqs and knowledge base.
About Cheryls
In 1981, Cheryl Krueger and her college roommate, Caryl Walker, opened the very first Cheryl’s Cookies® in Columbus, Ohio. The modest storefront sold six kinds of cookies, along with soda pop. Within just seven years, the company broadened its offerings to include gifts and desserts, and with this growth came a new name–Cheryl's®
As the company grew, new desserts were added: gourmet brownies, cakes and fancy cookies, including seasonal cut-out cookies topped with a signature buttercream frosting. Cheryl's also expanded its gift business by producing seasonal catalogs filled with gift ideas for every occasion, and adding a customer-focused business gift department to better serve medium and large companies.