Chic Me Support Center

Find Chic Me helps, faqs and knowledge base quickly

How Do I Receive My Chic Me Refund?

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In the event you are unhappy with your order, Chic Me is able to provide full refunds to customers once the products are shipped back to Chic Me. In the event that shipping costs would exceed the value of your items, Chic Me will make an agreement with you on your unreturned items. 

Tips: Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. Any return or exchange will be valid after accepted by our customer service center.

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How Much Does It Cost to Ship My Chic Me Order?

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Chic Me has three shipping method, Standard shipping, Expedited Shipping, Express Shipping. The standard shipping is Free, and as the other two shipping method.

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What Countries Does Chic Me Ship to and How Long Will Arrive?

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Chic Me ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by our merchants. Because Chic Me works with a number of different merchants, it is typical for items ordered from multiple merchants to arrive at their destinations separately. 

Express shipping is available at an elevated cost for customers who wish to receive their items on an urgent basis.

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How to Pay My Order With a Credit Card?

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  • Select your shipping address or create a new one; 
  • Enter your card details and click “Submit”;
  • Your payment will be processed and a receipt will be sent to your e-mail address. The money would be deducted once you paid successfully.

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Will I Be Charged for Customs, Taxes, VATs, Or Other Extra Fees On Chic Me?

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Chic Me does not collect fees for any costs other than the products they sell and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your local post office.

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What Payment Options Do I Have With Chic Me?

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Chic Me accepts secure payments via PayPal, Visa and MasterCard.

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What’s Chic Me Preorder?

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Item that is not on hand and needs to be prepared for a period after the order is placed. Chic Me offers you a special discount for these exclusive Pre-Order new items.

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Is Shopping With Chic Me Safe?

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Chic Me was founded by people with nearly 10 years in the e-commerce industry. Chic Me takes your business seriously and, above all, want customers to be happy. Chic Me accepts a number of the most-trusted online payment methods available today.

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Also, you can visit Chic Me Official Website to get more helps, faqs and knowledge base.

About Chic Me

Chic Me is a unique shopping website with a distinctive tone focusing on women's fashion. We offer high performance-price products including women's clothing, jewelry, beauty & health products, shoes, bags, and more. Our vision is bringing happiness into every woman's life.

Features of Chic Me include, but are not limited to:

  • 100,000+ product styles and 500+ daily update styles
    We collect information about women's fashion and source relevant products as soon as possible
  • Prices 50-80% cheaper than local
    We cooperate with many manufacturers rather than sourcing from middlemen
    We purchase in scale so the price is lower than market price
  • Product recommendations
    We recommend popular products to you which you might not be aware of
  • The ability to share your style with friends
  • Post and share your style to tell your friends how cool you are
  • Secure payment via PayPal or credit card
    Sign-up coupons and theme activities