Chiquedoll Support Center

Chiquedoll provides the option to opt-out of future messages at the bottom of every email they send.

In the unfortunate case that one of products arrives damaged or defective, Chiquedoll offers full refunds. Chiquedoll will ask that you provide a photo of the product to customer service department so that Chiquedoll may work to process your refund request. Email Chiquedoll directly at support@chiquedoll.com.

• In the event you are unhappy with your order, Chiquedoll is able to provide full refunds to customers once the products are shipped back to us. In the event that shipping costs would exceed the value of your items, Chiquedoll will provide a 30% refund on your unreturned items. 
• Tips: Please do not make returns directly to the address on the package received. Please only send to the address that customer service provided. Any return or exchange will be valid after accepted by customer service center.

Free shipping for order over $120. Chiquedoll has three shipping method, Standard shipping, Expedited Shipping, Express Shipping.

Chiquedoll ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by merchants. Because Chiquedoll work with a number of different merchants, it is typical for items ordered from multiple merchants to arrive at their destinations separately. 

Express shipping is available at an elevated cost for customers who wish to receive their items on an urgent basis.

• Select your shipping address or create a new one; 
• Enter your card details and click “Submit”;
• Your payment will be processed and a receipt will be sent to your e-mail address. The money would be deducted once you paid successfully.

Chiquedoll does not collect fees for any costs other than the products Chiquedoll sell and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your local post office.

Chiquedoll accepts secure payments via PayPal, Visa and MasterCard.

Chiquedoll takes your business seriously and, above all, want customers to be happy. Chiquedoll accepts a number of the most-trusted online payment methods available.