Christian Book Support Center

Find Christian Book helps, faqs and knowledge base quickly

Is It Possible to Send Someone a Gift Directly From Christianbook.com?

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Yes! Sending a gift from Christianbook.com is quick and easy. Christianbook.com products make excellent gifts, and Christian Book's wide selection will allow you to find something for everyone on your list.

When completing your order online, simply check the box marked "Is this a gift?" in the "Shipping & Handling Information" section. Christian Book will do the rest. Christian Book includes a packing list (without prices) along with the gift to the recipient and send the invoice (with prices) to you. You can even add a note to the order in the "Gift Message" section. Christian Book's gift shipping & handling method is easy and reliable, and your friends are certain to love the gesture!

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What Payment Options are Available of Christian Book?

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Payments can be made using Visa, Mastercard, Discover Card, American Express, or PayPal. For those who prefer to pay by check, you may order online using an "electronic check" via your regular checking account. The check must be in US dollars, from a US bank.

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When I'm Filling Out My Order, What Do I Put In the Space Marked 'catalog Number'?

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If you have made use of a printed Christian Book Distributors catalog to help in your order process at Christianbook.com, place the catalog number from the back of the catalog into the space provided for the catalog number. Otherwise just leave the space blank. The order system does not require the entry of a catalog number to complete the order process.

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Can I Get a Bible Imprinted If I Order Online?

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Absolutely! When you add a Bible to your shopping cart, you will be asked if you want the item to be imprinted.

Please note: some Bibles are not easily imprintable. For example, certain hardcovers do not imprint well. For these items, Christian Book does not offer the option to imprint.

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Does Christian Book Charge Sales Tax?

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Christianbook.com charges the Massachusetts sales tax on orders shipped to addresses within Massachusetts.Christian Book also charges the prevailing local sales tax on orders shipped in Colorado. Otherwise, Christian Book does not charge sales tax.

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How Long Does an Item Remain In My Shopping Cart?

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If you are logged into your Christianbook.com account when you add an item to your cart, Christian Book will keep those items in your shopping cart for future browsing every time you are logged into your account.

In addition, if "cookies" are enabled in the browser that you are accessing Christianbook.com from, Christian Book's servers will keep track of those items for up to six months or until you remove them from your cart, whether you are logged in or not.

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Can I Purchase a Gift Certificate Online?

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Absolutely! You can choose either a printed gift certificate sent U.S. Mail or an electronic gift certificate speedily delivered to an email address. You choose the dollar amount, the gift message and tell Christian Book where to send it and you're done!

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Can I Download a Mail Order Form?

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You can download a printable order form from Christianbook.com. Once you've filled it out, simply mail it along with a check or money order to the following address:

Christian Book Distributors
P.O. Box 7000
Peabody, MA 01961-7000

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How Can I Contact Christianbook.com?

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Email: [email protected]
Phone: 1-800-CHRISTIAN (1-800-247-4784)
International: 1-978-977-5000
Fax: (978)-977-5010
Mail:
Christian Book Distributors
P.O. Box 7000
Peabody, MA 01961-7000

Please Note: Our Customer Service department is open Monday-Friday 8am-11pm ET and Saturday 9am-8pm ET

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How Do I Know Whether Or Not the Products I Want are Available?

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At the top of every detail page there is an availability section which indicates whether a product is "In Stock." In the event that a title is not in stock Christian Book will provide an approximate date when it will be available to ship. Furthermore, after completing an order at Christianbook.com, you will receive an order confirmation including each product's availability. If a product is not in stock and you wish to pre-order that item, Christianbook.com will not charge your credit card until the product has been shipped out to you.

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How Many Products Does Christian Book Carry?

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Christianbook.com is the largest Christian retailer in the world, carrying more than 500,000 books, Bibles, DVDs, CDs, gifts, toys, games, and more.

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How Does Christianbook.com Choose Its Products?

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Christianbook.com prides itself on offering customers the very best in Christian products at the best prices. When discussing Christianbook.com's product selection, it might be useful for you to understand Christian Book‘s philosophy behind it. Because Christian Book attracts and services a wide range of customers (from pastors to homemakers, and seminary students to parents) whose interests and theological tastes can vary enormously, Christian Book sometimes carrys products that contradict each other.

Christian Book doesn't want to become a theological or social "censor" of the books Christian Book carrys, but Christian Book also trys to remain selective. It is this kind of diversity in selection that has become a trademark of Christian Book's company. If you'd like to read a bit more about Christian Book's position on this issue, take a look at this letter to Christian Book's customers from Christianbook.com's President & CEO, Ray Hendrickson.

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Also, you can visit Christian Book Official Website to get more helps, faqs and knowledge base.

About Christian Book

From humble beginnings in the late 1970s to today's leading resource for Christian goods, Christian Book Distributors continues to provide an enormous selection at excellent value, with strong customer service and support. Learn more about the Hendrickson family, CBD's catalogs and website, staff and facilities.