ChynnaDolls Support Center

Find ChynnaDolls helps, faqs and knowledge base quickly

Why are There Pending Charges On My Account When My Order Did Not Go Through Or Only 1 Order Was Placed?

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When using debit or credit cards, some banks will put a hold on the amount even if the transaction was voided and uncollected (this is usually the case for debit cards). The hold is in the form of a pending charge and is not a settled transaction. The issuing card companies or banks usually resolve this within 3 business days but it may take up to 30 business days. This is a transaction policy that is imposed by your bank even if the transaction was denied and uncollected.

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Can I Order Online and Pick Up At the Store?

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No, the store and website have separate stocks and sometimes inventory may differ. If you would like to pick up at the store, the best method is to call in, provide the sku number of the item you wish to purchase and they will let you know if they have it in stock. If they don’t, and the website does have it in stock, it would be best to purchase it and have it sent to you.

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What Sizes are Available?

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Tops and bottoms come in S, M, and L. The One Piece Bikinis come in S, M, and L. All of the Crochet Bikinis come in S, M, and L. The bikinis that have the sizes SM and/or ML are on clearance and will no longer be carried once inventory runs out. These bikinis are sold as sets only, not as separates.

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What is Swimwear Padding?

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This swimwear padding is a set of custom pads designed to fit the tops of your bikini. These pads are removable and interchangeable. They provide extra support and/or thickness to the bikini tops. Most of the bikini tops accommodate swimwear padding. The only ones that may not would be that of some of the one-piece bikinis or the crochet bikinis.

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What is Swimwear Lining? Can I Wear My Bikini In the Water Without Damaging It?

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All of the bikinis come with swimwear lining where needed. It adds an extra layer of protection and thickness inside the bikini. The tops will come fully swimwear lined. The bottoms are usually half swimwear lined to accommodate a more flattering Signature Scrunch design.

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Is There a Store Location?

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Our Anaheim Store Location is at:

2380 E. Orangethorpe Avenue
Anaheim, CA 92806

Store Hours:

  • Monday-Friday: 10am-7pm
  • Saturday: 11am-7pm
  • Sunday: 11am-5pm

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Also, you can visit ChynnaDolls Official Website to get more helps, faqs and knowledge base.

About ChynnaDolls

Our goal is to provide a unique look that is seductive and exotic. Our designs transcend the boring mainstream prints and colors, to bring you styles that pop out of a crowd. Behind the design is function and flattery.

With over 20 years of experience and refinement, our products redefine the shape of your body by lifting key areas, and accentuating the most essential curves of your body. The result is not just sexy, it is hypnotic.