Colorful Images Support Center

As a result of a recent US Supreme Court decision and consequent state law changes, Colorful Images is now required to collect sales tax in many states, and will begin collecting sales tax in additional states in the near future. Presently, Colorful Images currently collect sales tax in AL, AR, CA, CO, CT, GA, HI, ID, IL, IN, IA, KY, LA, ME, MD, MA, MI, MN, MS, NE, NV, NJ, NM, NY, NC, ND, OK, PA, RI, SC, SD, TN, UT, VA, VT, WA, WV, WI & WY. Alabama residents: seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R010393255.

For your convenience, Colorful Images accepts American Express, Discover Card, MasterCard or Visa.

Colorful Images stands behind the quality of every product they sell. If you are not completely satisfied with the quality of your merchandise, you may return it for a refund or replacement within 60 days of the shipping date. NOTE: A re-stocking fee may apply.

AUTHORIZATION is REQUIRED for all returns. Please click here to contact Colorful Images for authorization before returning any merchandise to Colorful Images. Colorful Images reserves the right to refuse all returns that are sent to them without prior authorization. 

Personalized items: Please carefully proofread your submission for all personalized items before ordering. All internet orders are produced exactly as submitted at point of purchase. Therefore, Colorful Images cannot replace or refund orders that are submitted errantly.

No problem! When you're shopping on the Internet and you would prefer to fax in your order, simply print out your shopping cart form and fax it to Colorful Images at 1-800-458-6999. Please be sure to include your credit card number. If you choose to mail your order to us, our address is: Colorful Images® P.O.Box 35022 Colorado Springs, CO 80935-3522 You may include a check with your order or put your credit card number on your shopping cart form.

Colorful Images has taken extra measures to ensure your personal information is kept confidential and safe. Colorful Images uses Secure Socket Layer software (SSL) that protects your information whenever you place an order or access your account. The SSL encrypts all data you provide before it is sent to Colorful Images. Colorful Images also provides a variety of safeguards to ensure that no unauthorized person is allowed access to your data once you have provided it to us.

Certainly! When you order two or more sets of return address labels, package labels and other personalized labels, you will automatically receive $1.00 off each set! For example, if you order one set of return address labels and one set of canning labels, you save a total of $2.00 on your order! These special savings also apply to multiple sets of personalized note pads or stationery sets.

Items remain in the cart for 14 days for all customers. If you're interested in registering at Colorful Images, click My Account at the top of the website.

Of course! Colorful Images can send orders to any address you wish within the United States. To designate an address other than your own, simply make your choices in Check Out where you’ll enter the recipient’s address. To ship your order to multiple addresses however, you must place your order by phone at 1-800-272-9209. Please note: you will be charged a fee for each additional “ship to” address, in addition to the standard shipping & handling fee.

Certainly! Simply click Check ORDER STATUS. Enter your order number and zip code and you will be advised of the status of your most recent order as well as your purchasing history. If you don't have your order number handy then sign in to your account (You must be a registered user). If you have any other questions, please CONTACT Colorful Images online or call toll free number 1-800-272-9219.