CompAndSave.com Support Center

Find CompAndSave.com helps, faqs and knowledge base quickly

When Will My Order Ship At CompAndSave.com?

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CompAndSave strives to ship your order in 24 hours after they receive payment from you. 

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I Received the Wrong Product, What Do I Do?

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If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

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When Will My Backorder Arrive?

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Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, CompAndSave.com will be able to ship the item to you.

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What If I'm Not Satisfied With My Product?

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CompAndSave.com offers full refunds on non-OEM products within 10 days if you are not 100% satisfied with your purchase at CompAndSave.com. Need to return ink or toner after 10 days? No problem—CompAndSave.com will replace the cartridge, issue a refund, or offer store credit up to 365 days from the purchase date.

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When Will I Get the Items?

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CompAndSave.com normally ships your order within 24 hours unless the item has been stated as special or back order. CompAndSave.com will email the tracking number to you right after your order is shipped. The tracking number will let you know the estimated delivery date and other useful shipment status information.

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What is the Return Policy Of Compandsave.com

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All of these non-OEM products can be easily returned for a full refund within 10 days of delivery.

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What is the Payment Policy Of CompAndSave.com?

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CompAndSave.com accepts major credit cards (MasterCard, Visa, American Express and Discover), e-checks and Paypal only. All of their credit card and e-check transactions will be processed by Authorize.Net, a trusted credit card processor. For security purposes, CompAndSave.com only ships to the billing address on the credit card. If you would like to ship to a different address, please contact your credit card company for authorization by calling the toll-free number on the back of your credit card. For Paypal payment, CompAndSave.com only accepts payments from verified US accounts and ship to confirmed shipping addresses. Prices of all the products are in USD.  

CompAndSave.com may hold your order due to one or more of the following reasons: 

  • Incorrect/suspicious credit card or payment information.
  • The billing address does not match any address filed at your credit card company.
  • The transaction is declined by your credit card company.
  • The shipping address at your Paypal account is not confirmed. For information on how to confirm your address, please call 1-888-221-1161 or visit the Paypal Help Center.

CompAndSave.com will contact you for any on-hold order for verification within 24 business hours. However, CompAndSave.com reserves the right to cancel any order that they are unable to verify or process.

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What is the Shipping Policy Of CompAndSave.com?

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CompAndSave.com offers free shipping on US Contiguous orders over $50, otherwise $3.99 flat-rate shipping provides $3.99 flat-rate shipping.

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Will CompAndSave.com Collect Sales Tax From Me?

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No sales tax will be charged on your order unless it is shipped within California. Effective Jan 1, 2017, the CA sales tax rate is 7.25% except within Alameda County (9.25%). Orders shipped to the California cities of Albany, Hayward, San Leandro and Union City will be charged a tax rate of 9.75%.

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Also, you can visit CompAndSave.com Official Website to get more helps, faqs and knowledge base.

About CompAndSave.com

CompAndSave.com: Compare prices and Save on Ink!
Established 2003, CompAndSave.com Inc. is located and incorporated in the Bay Area, California. We specialize in providing quality printer inkjet cartridges, laser toner, printer accessories and peripherals at a deep discount to you.

By ordering large volumes of inventory straight from the factory, we can get sizeable discounts that we pass on to the internet community. CompAndSave.com will continue to increase its discounts as our customer’s needs grow. By selling exclusively via the internet, we can minimize the operation cost. It means you can save more!