Converse FR Support Center

Find Converse FR helps, faqs and knowledge base quickly

I Can Not Find the Color Or Style I Spotted On Converse.com. Why ?

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Throughout the year, Converse.com offers a large selection of colors and styles. You may have noticed that colors and styles change frequently, in order to best meet the expectations of our customers. Although some products are seasonal, Converse FR may offer them again at another time of the year.

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Can Converse FR Online Store Estimate the Value Of Vintage Converse Sneakers?

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Unfortunately Converse FR can not estimate the value of vintage sneakers because their value is likely to vary from one person to another.

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Which Products Can I Buy On Converse.com?

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Only products listed in online store can be purchased on Converse.com. 

Converse can not accept orders for products not listed on Converse.com. Check online store often: Converse regularly add new products.

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How Can I Get Free Shipping?

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Delivery is available for any order equal to or greater than the values ‚Äč‚Äčlisted below for each country. Free shipping is automatically applied at checkout for all eligible orders.

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Is It Possible to Ship to a Post Office Box?

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Unfortunately, Converse.com is not currently able to ship to a PO Box. 

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Can I Exchange a Product At Converse FR?

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Unfortunately, Converse.com does not trade products purchased on Converse.com. You can return your products via return procedure and place a new order.

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How to Consult the History Of My Orders?

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If you are a registered user, sign in to get an update on your order status.

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How to Check the Status Of My Order?

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If you are a registered user, sign in to get an update on your order status. Once logged in, go to My Account / My Orders to see the status of your order.

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Also, you can visit Converse FR Official Website to get more helps, faqs and knowledge base.

About Converse FR

In a way, it's like we know each other. Converse has been manufacturing Chuck Taylor All Star and One Star sneakers since the brand's debut more than a century ago, and now we are striving to design models that are an integral part of urban culture. What you choose to wear continually gives new perspectives to sports, urban and artistic cultures, and we accompany you every step of the way. When you wear Converse products, you create a truly urban culture by simply staying true to yourself. Whether at the feet of a 70s basketball star in a history book or at your feet on the street today, the Chuck Taylor have always been synonymous with trend ... because it's up to you wear them. We can not know where the future will lead you, but we know that Converse will accompany you.