Cookie's Kids Support Center

Find Cookie's Kids helps, faqs and knowledge base quickly

Will There Be Tax Charged On My Order?

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Only customers who ship their order to a New York State or California address will be charged tax. Taxes will be assessed based on State and Regional tax laws. If you are shipping outside of New York and California, you will never be charged tax. If you live in New York or California and have a tax exempt certificate, please place your order now and email a copy of your tax exempt form to [email protected] and reference your order number. We will adjust the taxes on your order upon the receipt of your tax exempt form.

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Are All Of the Items Available Online Also Available In Store?

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Many of the items available online are also available in our stores! If you would like to check if a specific item is sold in one of our stores, please call your local Cookie's Kids store and Cookie's Kids will check for you!

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Why Did My Credit Card Decline?

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There are many reasons a credit card can decline. In many cases, it is a simple typo in the expiration date or security code. Give us a call as soon as possible at 877-942-6654 to update your payment information. You may also call your bank or credit card company to determine why your card was declined.

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Can I Ship to a Different Address Than My Billing Address?

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In most cases, yes, you can ship to a different address than your billing address. In some cases, Cookie's Kids may require further verification, which may or may not require your order to be shipped to the billing address that your bank has on file. If this occurs, your order will be placed on hold until Cookie's Kids is able to speak with you to verify your order.

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Can I Return My Online Purchase In a Cookie’s Store?

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You can bring your online purchase to a Cookie’s retail store within 30 days of purchase for an exchange only. Please make sure to bring your receipt. If you would like a refund, you must go through the normal return process and mail the item back to Cookie's Kids.

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How Do I Get an RMA Number?

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If you originally placed your order through CookiesKids.com, you may log in to your CookiesKids account to get your RMA number. Once you submit your request, it may take up to 1-2 business days to email you an RMA number. As an alternative, you may call at 877-942-6654 to obtain an RMA number.

If you originally placed your order on Amazon, you may submit a return request through Amazon.com. As an alternative, you may call at 877-942-6654 to obtain an RMA number.

If you originally placed your order through eBay, you may submit a return request through eBay.com. As an alternative, you may call at 877-942-6654 or email at [email protected] to obtain an RMA number.

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Can I Pay With an International Credit Card?

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Yes, you can pay with an international credit card; however, Cookie's Kids may require further verification. If this occurs, your order will be placed on hold, and Cookie's Kids will email you with the steps to verify your order.

Please note that all prices are quoted and charged in U.S. Dollars.
 

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What Types Of Payment Does Cookie's Kids Accept?

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Cookie's Kids accepts Visa, MasterCard, Discover, American Express, Military Star, and Diners Club. Cookie's Kids also accepts PayPal.

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Also, you can visit Cookie's Kids Official Website to get more helps, faqs and knowledge base.

About Cookie's Kids

Cookie's offers a huge range of discount school uniforms for sale, including uniforms for both boys and girls, and all ages and grade levels. You'll quickly find even difficult sizes, including boys husky sizes and plus-sizes for girls, as well as options for all seasons, climates and types of school uniforms. It's easy to get started and begin browsing based on size, style, and color, and you can also enter your school's source code to find the exact items you need.

Boys school uniforms and clothing includes polo shirts, pants, shorts, sweaters, button-up and collared shirts, gym wear, blazers and outerwear. For girls school uniforms, find jumpers, skirts, shorts and skorts, pants, sweaters, polos and other tops, and more. We also carry a full range of accessories for school uniforms, including socks and shoes, ties, belts, underwear and even backpacks. Your kids will look and feel great in their school uniforms, and you'll feel even better, knowing how much time and money you saved along the way. You can stock up on entire wardrobes for your children and feel confident knowing you received a bargain.

For the best school uniforms and the lowest prices, Cookie's Kids should be your first and last destination. With a near unlimited collection of styles, sizes and options, and our unbeatable deals, you'll quickly see for yourself why we're your best choice for buying discount school uniforms online.
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