Cool Glow Support Center

Find Cool Glow helps, faqs and knowledge base quickly

What is the Difference Between the Supreme Led Foam Stick Batons and the Premium?

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The Supreme batons are a higher quality and have more LED functions than the Premium foam sticks. The Supreme batons are 16 inches long and 1.8 inches in diameter, while the Premium batons are 18 inches long and 1.5 inches in diameter. The Premium batons have 3 flashing functions, and the Supreme baton has a few additional functions which include: morphing LEDs and single color flashing modes. Both foam stick batons are soft, have ultra-bright LEDs and are amongst their most popular items. Great for sporting events, festivals, promotions, school spirit events and more – these batons are a must-have!

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Do I Get Cheaper Pricing If I Buy More Products?

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Yes, the more products you buy the better the pricing.

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Can I Get Products By Tomorrow? Do You Offer Rush Shipments?

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Yes, Cool Glow offers various expedited shipping options. If your order is placed before 2 p.m. CST, you can select the rush production option (at an additional cost) and select overnight shipment for next day delivery. 

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How Does a Glow Stick Work?

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All glow products have chemicals inside that activate when the glow product is snapped. When you snap and shake the glow product, the chemicals will blend together, activate and start to glow! For best results, use the product in darker environments.

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How Do I Get Free Shipping?

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You are eligible for free ground shipment when you spend more than $65.00. If you choose another promotion for your order (i.e., coupon discount or free product), free shipping will not apply. Free shipping is not available for Hawaii and Alaska.

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When Will I Get My Products?

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The shipment of your products depends on the shipping option you select. For ground shipments, you will receive in-stock items in approximately 5-7 business days. For faster delivery, you can choose rush production (standard production is 48 hours) and/or expedited shipment.

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Is Coolglow.com a Secure Website?

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Cool Glow places great importance on customer privacy and security. Strict standards are in place to ensure that all processed information is confidential. They exceed industry standards and are backed by the Better Business Bureau and additional security portals. Please email them at [email protected] or call them at 888.909.4569 if you have any additional concerns. They want to ensure that all customers are confident when placing an order.

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Also, you can visit Cool Glow Official Website to get more helps, faqs and knowledge base.

About Cool Glow

Welcome to Coolglow.com and thank you for shopping with us!! Cool Glow caters to many businesses, schools and to the general public for occasions of all types. CoolGlow is one of our family of websites known for supplying you with the best in popular and affordable products that fit your personal, professional and promotional needs. Use our items for advertising, entertaining, fundraising and gift-giving and bring a smile to the faces of many.

The variety of  Cool Glow products help to ensure that these fun accessories are something everyone is sure to request at your next event and remember long afterwards. And the experience of Cool Glow providing reasonably priced, fun products ensures that we have the perfect items to help you leave a lasting impression with all of your clients, guests and friends. Whether your next event is a musical concert, club venue, camping excursion, party, youth social or other event; our glow sticks and LED products are flexible, colorful, cool to have, and fun for all ages alike and is sure to leave them glowing. So prepare to have a blast and get your cool glows today!