Cost Plus World Market Support Center

Find Cost Plus World Market helps, faqs and knowledge base quickly

Do I Get Credit for My Purchases On WorldMarket.com?

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Yes. Enter your World Market Explorer Member ID when you checkout and you will receive credit for your eligible purchases. Credit cannot be given for prior purchases or retroactively if your Member ID is not entered at time of purchase. Please allow up to 72 hours from the time of shipment for your Activity Balance to be updated on your World Market Explorer Reward Status page. You must sign-in at WorldMarket.com/Explorer to access your Rewards Status page.

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How Do I Use My Rewards Online?

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To apply your Rewards at online checkout, sign in to your World Market Explorer account at WorldMarket.com/Explorer, navigate to the “My Rewards” page and apply your Rewards to your cart.

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Do I Have to Do Anything to Get Credit for My World Market Coffee Purchases After I Enroll In Store?

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Yes, you need to activate your membership at WorldMarket.com/Explorer after you enroll in a store. If you do not activate your membership after 12 months, the credit for your World Market coffee purchases will be forfeited.

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How is Order Status Different From Tracking Information?

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The status of your order is supplied by worldmarket.com. It represents the progress of your order between the time it is placed and the time it ships from warehouse.

Once your order leaves warehouse, it is handled by a carrier (such as FedEx, USPS or UPS) that may provide tracking information until your order is delivered.

The tracking information is accessible from your Order History on the website when it becomes available.

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When Can I Track My Orders?

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At warehouse, tracking numbers are assigned to packages immediately (when applicable), and generally appear on the website along with your order information. However, after your package has already shipped from warehouse and is on its way to you, the carrier may be unable to provide any information about your package for up to 48 hours.

Orders placed on worldmarket.com may be delivered by one of several different carriers and shipping methods. Tracking availability will vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s).

Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these rare instances, your Order History at worldmarket.com will not offer tracking information, but will still offer order status and other details.

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Also, you can visit Cost Plus World Market Official Website to get more helps, faqs and knowledge base.

About Cost Plus World Market

In the late 1950s, a San Francisco businessman turned traveler and importer began selling shiploads of hand-woven wicker from one of the city’s piers. As crates were unloaded, locals lined up and loaded up. Even curious tourists were drawn to the unique and unusual.

With such a receptive audience eagerly awaiting his return, it only made sense to open a store. And in 1958 he opened the first store in San Francisco’s famed Fisherman’s Wharf and called it Cost Plus World Market. The store quickly became a destination for those who craved original and handmade items from around the world. Items were sold at cost, plus ten percent - hence the name Cost Plus World Market!