Costbuys Support Center
Find Costbuys helps, faqs and knowledge base quickly
How Long Can I Wait to Refund?
The Costbuys discount shop offers full refunds on any purchase you make within 30 days of purchase. Simply contact customer service, and the team at Costbuys will either recommend a new product to replace the one you’re returning, or provide a full refund.
Can I Cancel My Order in Costbuys?
You may cancel any recurring order from the Costbuys online shopping portal by logging into your account, and cancelling the order from your dashboard.
Are Shipping Costs Included In the Product Price?
The product price does not include the cost of shipping, but Costbuys does not charge for shipping. Input your address, and Costbuys will ship every product you order direct to your doorstep.
How Can I Check My Order Status of Costbuys?
When you visit the Costbuys discount website, you can log into your account from the home page. This account will take you to your dashboard. On this page, you’ll be able to locate all orders placed recently, and review arrival times for your purchases.
What Payment Forms are Accepted?
Costbuys accepts visa, Mastercard, American Express, Discover and PayPal for your web shopping needs.
How are Discounts Applied?
All online shopping deals have the discount listed in the price. When you purchase the product, you'll be charged the price on the product page. You will know the item is discounted because the retail sales price will be crossed out. This process is automated, so you don’t need to do anything to receive your discount.
What If I Have Trouble Logging In?
If you have trouble logging into the Costbuys shop online, use the “Forgot Password” prompt and enter your email address. Costbuys will automatically send you a link to change your password, and your old password will be forgotten. Be sure to record your password in a safe space.
Also, you can visit Costbuys Official Website to get more helps, faqs and knowledge base.
About Costbuys
Costbuys is the new discount shopping online experience that removes the stress of shopping from home. Costbuys doesn’t rely on expensive memberships or fancy buttons you need to pay for. Costbuys simplifies shopping with great discounts and products shipped to your door.