Creations & Collections Support Center

Find Creations & Collections helps, faqs and knowledge base quickly

Can I Order Some Products By Phone?

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Absolutely! You can order toll-free at: 1-800-575-9255.

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Where are Creations & Collections Located / What is the Address and Phone Number?

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  • Mailing Address:
    Creations and Collections
    218 Massengale Road
    Clarksville, AR 72830
    United States of America 
  • Store Address:
    Creations and Collections
    218 Massengale Road
    Clarksville, AR 72830 

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What If Prices are Incorrect?

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All purchases are subject to current catalog/website pricing. The company reserves the right to correct any pricing errors that might occur in the production of emails, banners and website. Should an error occur in pricing, the customer shall have the option of paying the correct price less 10%* or receive a full refund.

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Can Creations & Collections Bill Me and Send My Gift to a Different Address (Gift)?

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Absolutely! On the checkout form there is space for you to enter a shipping address that can be different from the billing address (your own). You might also like to know Creations & Collections will include a FREE gift card using your text, upon request.

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What Does It Mean When an Item is "Shipped Free?"

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Since shipping costs are based on the total cost of your order, "shipped free" means that the price of that item won't be factored into your shipping charge. If you order only items shipped free, your shipping charge will be 0. Free shipping on these items only applies to standard shipping.

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How Do I Order Multiples Of the Same Personalized Item (With Different Names)?

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When you get to the desired personalized item's detail page, click "order". On the following screen you can change the quantity for that item. Then, when you get to checkout you will be prompted for personalized information. Go ahead and enter all of the names you want for that item in that space 

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Can I Order Personalized Items On the Site?

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Yes, you can! Order the personalized items, and you will be prompted to enter personalized or customized information (name, coat of arms, etc.) when you get to the checkout screen. Your personalized information will be summarized on your order receipt.

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What Credit Cards Does Creations & Collections Accept?

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Creations and Collections accepts MasterCard, Visa, American Express and Discover for on-line purchases. Creations & Collections also accepts Check and Money Orders for orders by mail.

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How Do I Change Quantities?

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When you click "order", one of the selected item is added to your shopping cart. If you want more than one, simply adjust the quantity on the "view order" screen (that loads directly after clicking the "order" button), and click the "update" button. If you ever want to remove an item from your cart, just enter "0" in the quantity field, then click the "update" button.

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Also, you can visit Creations & Collections Official Website to get more helps, faqs and knowledge base.

About Creations & Collections

At Creations and Collections, you'll explore an exceptionally well merchandised world of high quality and uniquely different products that speaks to your superb taste and individuality. For years, we have served everyone from individual professionals to corporate CEO's, giving each and every one our personal and undivided attention. Whether you're our oldest customer or this is your first order, we knock ourselves out to ship your order promptly and accurately while making you feel important.