Cross Support Center

Find Cross helps, faqs and knowledge base quickly

How to Contact Cross?

Updated:

  • Phone: 01582 422793
  • Email: crossuk@cross.com

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What is the Return Address Of Cross?

Updated:

FAO Credit Department
AT Cross Ltd
Cross House
Unit 14 Windmill Trading Estate
Thistle Road, Luton
Beds
LU1 3XJ

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What is the Shipping and Handling Information Of Cross?

Updated:

  • Cross ships standard (non-engraved or non-gift wrapped) in-stock orders received Monday thru Friday before 2:00 P.M. [EST] within three business day; in-stock engraved and gift-wrapped orders received before 2:00 P.M. [EST] within seven business days. 
  • Allow up to five additional business days for Standard delivery.
  • Cross does not offer expedited Saturday delivery.
  • For information about purchasing A. T. Cross products outside the UK, please visit the International Orders section of the site.

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Also, you can visit Cross Official Website to get more helps, faqs and knowledge base.

About Cross

The A. T. Cross Company is a major international manufacturer of fine writing instruments, timepieces, and personal accessories. Cross products are sold to consumers through fine stores worldwide and to the business gift market via a network of companies specializing in recognition programs.

Since Richard Cross made the first Cross product in 1846, we have re-invented the writing instrument category, combining design ingenuity with jewelry-quality craftsmanship. We were America's first manufacturer of quality writing instruments, and that means that we've been making pens people use, depend on and enjoy for a long time.

What we’re most proud of, though, isn’t all that’s changed since 1846. It’s what hasn’t changed. Headquartered in beautiful Providence, Rhode Island. A. T. Cross is proud to still be a part of the community we helped build. And we still make products unsurpassed in design and craftsmanship just as Richard Cross did one at a time and by hand.