D'Artagnan Support Center

D’Artagnan proudly services chefs and restaurants, food retailers and home cooks across the nation.

Generally, the USDA states freezing keeps food safe almost indefinitely, with quality being affect by the freezer conditions and length of time being frozen. A key component to maintaining quality is ensuring the wrapping/packaging of the product is not permeable to air (i.e vacuum sealed). For optimum taste and tenderness, the USDA recommends storing all frozen foods at 0° F (or lower) to retain vitamin content, color, flavor and texture. If you do not vacuum seal all your frozen food and/or given your home freezer may not be that cold, D'Artagnan will recommend you use frozen products within 4 weeks of receipt.

Yes. According to the USDA, it is safe to refreeze uncooked foods that have thawed under refrigeration, although there may be a loss of quality due to the moisture lost through thawing. Alternatively, for defrosted products you choose to keep in the refrigerator, D'Artagnan will recommend using them in 3-5 days.

While all raw meat is naturally gluten-free, regardless of what the animal is fed, some of prepared products may contain gluten, or be made in a facility that processes other products that may contain soy, dairy, wheat or tree nuts. Please check individual product details and ingredients.

Gluten is a general name for the proteins found in wheat, rye, barley and triticale – a cross between wheat and rye. These proteins give bread and other baked goods their springy texture, and help bind ingredients in other foods. Gluten acts as a glue of sorts, and can be found in many prepared foods.

D'Artagnan's headquarters and primary warehouse are located in Union, New Jersey. D'Artagnan also has regional offices and warehouses in Chicago, Illinois; Houston, Texas; and Macon, Georgia.