Daisy London Support Center

Find Daisy London helps, faqs and knowledge base quickly

Where Can I Use My Daisy Gift Card?

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Your gift card can only be used online at daisyjewellery.com

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What Do I Do If I Have Received an Incorrect Item In My Daisy Order Delivery?

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Daisy takes extra care to make sure Daisy gets your order right but Daisy does occasionally make mistakes. If this does happen, please fill out the returns form on the back of the invoice received explaining that the wrong item was sent and the item you expected to receive.

As it was our mistake, Daisy can of course refund you for the return postage on return. Please ensure that you keep your proof of postage and receipt when you return the item so that Daisy can reimburse you the correct amount.

If there is a problem with you order Daisy will notify you through a personal phone call and/or email.

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What Payment Methods Do Daisy Accept?

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Daisy accepts American Express, Visa, Visa Debit, Visa Electron, Mastercard, Maestro, Carte Bancaire (France) and PayPal.

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How Do I Place an Order for Daisy Jewellery?

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When you’ve found the items you want to buy, select the material and size (if required) and click on the ‘ADD TO BAG’ button. This will automatically put the item in your basket. You can see how many items are in your bag and edit them at any time by going to the bag icon in the top right hand corner. If you’re happy with the items in your shopping bag, click ‘CHECKOUT’ button to complete your order.

Once the order has been placed you will receive a confirmation email to the email address you registered on with the details of your order. If you do not receive this we advice to first, check your junk mail and if its not there then email us on info@daisyjewellery.com to request your confirmation to be confirmed and resent.

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Do I Need to Pay Duties On My Order?

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If you’re based within the EU, your duties and taxes are covered by Daisy London. However if you are placing an order outside of the UK or EU, you may be asked to pay extra in addition to your shipping fees to cover any costs associated with importing parcels to your country.

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Also, you can visit Daisy London Official Website to get more helps, faqs and knowledge base.

About Daisy London

Daisy London paved the way for wellness inspired jewellery. More than just an accessory, the jewellery is imbued with meaning and designed to be worn everyday as a reminder of what you're striving for.