Discount School Supply Support Center

Find Discount School Supply helps, faqs and knowledge base quickly

What is the Drop Ship?

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Please add 15% to the merchandise total of these items for shipping. Delivery for truck items can take from 3 days to 6 weeks depending on the item. Estimated ship times by product can be found in the product description.

Items with a truck cannot be shipped to Alaska, Hawaii, and destinations outside of the continental U.S. due to size limitations and other restrictions.

On orders within the 48 contiguous United States, please add 15% to your merchandise total for shipping. The minimum charge is $8.50. For shipments to destinations outside the 48 contiguous United States including APOs and FPOs, we ship U.S.P.S. You will be charged additional freight charges. Please call for a quote 1-800-627-2829

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How Much Shipping Fee Can I Pay?

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Shipping is FREE if you order over $299 worth of stock merchandise going to one location within the 48 contiguous United States. The $299 minimum is after any discounts are applied and does not include sales tax or shipping charges. If your order is under $299, $10 will be added for shipping.

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What Payment Options Can I Choose to Pay?

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Credit Card
Discount School Supply accepts American Express, Discover, MasterCard and Visa. Your card will be charged when your order ships.

PayPal
The trusted leader in online payments enables buyers and businesses to send and receive money online. PayPal® helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal®, your financial information is never shared with the merchant.

To make a purchase using PayPal® as your payment method, simply use the standard Discount School Supply checkout, select PayPal® as your payment method when prompted, and you will be given the option to use an existing PayPal® account or to create a new PayPal® account if you do not yet have one.
Line of Credit
Commercial institutions and other organizations including public schools, Head Starts, and state and local government agencies are eligible for a line of credit.

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Can I Use Credit for Payment On Discount School Supply?

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Commercial institutions and other organizations including public schools, Head Starts, and state and local government agencies are eligible for a line of credit. All invoices charged on account are payable net 30 days from the date of invoice.

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What is the Order Returns Policy About Discount School Supply?

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Your order may come from more than one of warehouses, so not all of your packages may arrive on the same day. Before signing for delivery, inspect your packages for damage. Be sure to note any damage and the number of packages received and have the driver sign too. If something doesn’t meet your satisfaction, please call Discount School Supply for a return authorization (RA) number within 10 days. Discount School Supply will be happy to give you a refund or a credit on your next order. Returns without an RA will not be accepted.

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What is the International Shipping Policy Of Discount School Supply?

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International orders require shipment through a freight forwarding service to deliver the products outside of the USA. Discount School Supply can coordinate with your designated forwarder, or would be happy to recommend one for you. Additionally, Discount School Supply has partnered with a number of distributors globally where you may find a variety of Discount School Supply's products, including Discount School Supply's top-selling Colorations® brand line of arts and crafts materials.

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Also, you can visit Discount School Supply Official Website to get more helps, faqs and knowledge base.

About Discount School Supply

Discount School Supply had its beginning in a small retail store selling educational products. Founder Ron Elliott had creative ideas about how he could supply more products to respond to teacher‘s needs. The Discount School Supply catalog was born.

The original focus was simple, offer the highest quality products at the lowest possible prices, supported by an extraordinary level of service.

Today, you‘ll find that focus has not changed. The Discount School Supply website offers the most comprehensive presentation of our products in addition to a wide variety of content resources for teachers and parents.

At Discount School Supply, good service is more than friendly voices on the telephone or helpful responses on our online chats. Good service also includes having items in stock when your order is placed and shipping those orders as quickly as possible. We are so confident in our service levels that we offer a One Invoice policy, we will not bill you for your order until every product that you ordered has shipped.

Our priority is to ensure that we offer the widest selection of quality, safe products at the lowest possible prices with the best possible service. And with that focus, we take pride in doing our part to contribute to better education and a better future for children and their families.