Do CoolWinks Has Replacement Policy?

CoolWinks is committed to providing every customer a satisfactory shopping experience. However there is no replacement policy, but in case if you have received damaged product. Just go to My Account- View Order- Cancel. Then raise a refund. In this case, you will have to order again.

Related FAQ

  • Does CoolWinks Have Overnight Shipping?

    No, CoolWinks doesn’t offer overnight shipping.

  • What Does Best Price Guaranteed Means?

    At Coolwinks, best price guaranteed means all the prices of eyewear products are competitive and you will not find them anywhere. To make all you customers happy, CoolWinks will assure of best quality products in best prices.

  • How Do I Pay?

    There are multiple payment options- Cash on Delivery, Net Banking, Debit or Credit Cards and three wallets- Paytm, Jio Money and Mobikwik.

  • Which Locations Does CoolWinks Ship To?

    CoolWinks currently sells and ships products to customers within India. At the moment, CoolWinks is not shipping products to any location outside India.

  • What Do I Need Before Ordering?

    Before you order any eyeglasses or lenses online, visit your optometrist for an eye check-up and you will also be guided what lenses and coatings you should go for to buy that perfect pair. And, of course, analyse your face shape and accordingly invest in the right frame style.

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