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Related FAQ

• How Do I Redeem At Hannaford Stores?

  Hannaford stores are no longer supported by the loyalty card linked to Ibotta. To redeem with Hannaford, please take pictures of your receipt and scan product barcodes (if necessary). Ibotta will review your purchase within 48 hours. 

• What are Promo Codes?

  Promo Codes are codes that allow you to earn special offers and bonuses. You can find Promo Codes through various forms of messaging from Ibotta (email, notification, or handouts). The codes can only be used when they are specifically labeled as a “Promo Code”.   If you r…

• How Do I Cancel My Ibotta Account?

  If you would like to cancel your Ibotta account, please submit a ticket in Help Center and select "cancel account request" from the drop-down menu. Ibotta team will be happy to confirm your cancellation. If you are having trouble accessing your account, please submit a ticket a…

• How Long Do I Have to Send a Receipt to Ibotta?

  When you purchase a product that you want to use to redeem an Ibotta offer, there is a time frame that you will have to send the receipt to Ibotta. All purchases that require you to send a receipt through the app to Ibotta, have a 7 day time limit. That means that you can send…

• Does Ibotta Store My Bank Details?

  Ibotta will never ask for your credit card or bank information. You can transfer money to a gift card or into a PayPal or Venmo account by simply providing your email address.