No. The franchise business model will provide you all the tools to get you up and operating. What is more important to Pet Supplies Plus is that they expect franchisees to have a strong desire to succeed and grow their business under the PSP franchise business model. The existing franchisees have a record number of accomplishments in business, but more importantly, a sincere appreciation for the overriding importance of customer engagement and great customer service. These are the characteristics Pet Supplies Plus will look for in you.