Do I Need to Return the Free Gift Along With the Actual Product?

Related FAQ

• What is a Defective/faulty Product?

  In case the product delivered is defective/physically damaged or not in a working condition, it can identified as a faulty product. For all such cases, customers can raise return/replacement request using their Gadgets360 Account online. As soon as Gadgets360 Care receives the …

• How Does the Gadgets360 Cancellation Process Works?

  Once the customer raises a cancellation request online, Gadgets360 initiates the cancellation process. It will take 1-2 business days for Gadgets360's team to cancel the order and initiate the refund process, which further takes 7-10 business days to reflect in customer's accou…

• Can I Exchange the Purchased Product?

  Yes, Gadgets360’s exchange policy is applicable for all defective/physically damaged/Dead on Arrival products.

• When Will I Receive the Replacement After Raising the Request?

  Soon after raising the replacement request, customers will receive an e-mail with all the details regarding the replacement and pickup process. All replacements are shipped right after the originally delivered item is received or picked-up.Customers are requested to contact us …

• What is Gadget360's Exchange Policy?

  The Gadget360’s Exchange Policy works in the favor of customer in case where product is not received in a desirable condition. Exchange of any defective/physically damaged/Dead on Arrival product is applicable only when the customer initiates the exchange request within 48 hour…