Do I Need to Sign for Delivery?

Chi Chi London can’t be home all the time, in these situations your parcel can be left in a safe place or left with a neighbour at your request. You can add this request to the notes on your order. Do please be aware that any instructions left are only requests and are not guaranteed by the courier service. If it is not possible to fulfill your request a calling card will be left which will include details of how to re arrange delivery or collection of your parcel.

Related FAQ

  • Why Has My Order Been Refunded?

    In rare cases, due to high demand, an item which you have ordered may suddenly become unavailable. If these events occur Chi Chi London will contact you as soon as possible to confirm any cancellation / amendment to your order. If your order contains additional items, Chi Chi L…

  • Can I Amend My Order At Chi Chi London?

    To ensure efficient shipping of your order Chi Chi London aims to have the parcel dispatched as quickly as possible. Unfortunately this does mean that once you have confirmed your order you will not be able to make amendments to the order. Chi Chi London is also unable to add …

  • My Item Says It is Available for Pre-order, What Does This Mean?

    If the dress you require is available for pre-order this means that the dress which you require is due to be released by Chi Chi Clothing at a later date. This will be highlighted on the product page as to the expected release date. Payment can be made for the item before the s…

  • Does Chi Chi London Have a Retail Store I Can Visit?

    Chi Chi London is an online fashion retailer only.

  • How Do I Know My Chi Chi London Order Has Been Placed?

    Once your order has been placed you will receive a confirmation message by email. This will contain your order number, delivery details, items ordered and shipping method.

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