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You may track your order by logging in to your online account. You may also call the customer service department at 800-465-5387; one of the courteous representatives will be able to assist you in locating your order.
Remanufactured inkjet cartridges are original printer-brand cartridges that have been through one cycle of service before undergoing a professional remanufacturing process. These cartridges and their print heads are: Thoroughly cleaned and filled with a high quality equivalent …
Never touch the electronic print head with any abrasive material. Use care when setting your cartridges down and do not place the print head in contact with any surface besides the designated contact points in the appropriate printer slot.