If you receive an item that is defective, damaged or incorrect, you must notify 525 America via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. 525 America will email you a FedEx label for re…
All US orders are shipped via FedEx for FREE and should be received within 7-10 business days after processing. Delivery time does not include Saturdays, Sundays or holidays. Saturday delivery is only available if prearranged with Customer Service.
525 America accepts American Express, Visa, Discover, MasterCard, and PayPal. Sales tax will be charged when applicable. International customers must use a valid international credit card. If the credit card cannot be verified as belonging to the person placing the order, the o…
If you would like to exchange an item for another color or size, please contact 525 America via email customer.service@525america.com or phone 917.510.3036 to ensure that the new item is available. 525 America will only accept returns for exchange if they meet all criteria for …