If you are not completely satisfied with your purchase within 30 days of receipt, you may return it for a refund, or an exchange. (This is applicable for non-custom items only.) ABaby.com only accepts returns after a valid return authorization (RA) number was issued. To request your RA Number please click the "Returns and Exchanges" button. Follow the prompts for fast and easy returns!
Returned items must be unused, in their original condition and packaging, with tags still on items. Please note that larger items incur a 15% restocking fee which will be deducted from your refund.
SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE. Furthermore, the customer will be responsible for all return shipping charges. For your security, please ship with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. ABaby.com is not responsible for items damaged or lost in transit. For "free shipping" items being returned, actual shipping charges paid by them to deliver the item will be deducted from your refund.