Big Lots does not accept manufacturer coupons or discounts unless they have been approved by the Big Lots corporate office for in-store and online purchases.
If you change your mind shortly after you place your order, you will have an opportunity to log-in and cancel your order. After that, it cannot be cancelled, but it can be returned. If you need help or have any further questions about this, please call the Customer Care team at…
Most merchandise purchased on biglots.com can be returned either in-store or by mail. The return must be made on or before the return by date listed on the packing slip. The merchandise must be in its original condition, complete with accessories, packaging and instructions. Me…
When you join the Rewards program, you will receive a special "welcome" offer email within 48 hours of signing up. If you signed up in store, you will receive an email confirming that you are a new Big Rewards member with a link to create your password and access your new accou…
Big Lots will charge your credit card when the items in your order have been processed and shipped. If you ordered multiple items, and they were shipped seperately, you might see seperate charges for each item. Big Lots will not charge you more than you authorized during checko…