The most efficient way to communicate with Brightech is via support ticket system or by telephone at 844-550-8324. Brightech usually respond to support tickets within 48 business hours. Please allow more time on weekends and holidays. For returns, exchanges, and replacements, c…
Once shipped, your order will arrive anywhere between 1 and 3 business days (for in-stock items) based on the method of shipment and the shipping location. Please note: the estimated transit time for shipments is not a guarantee. It is an estimate only.
Most of Brightech's products have North American electrical mains and are only warranted in USA. However, some of Brightech's products have worldwide voltage and work all over the world.
Yes, Brightech will offer free ground shipping within the 48 contiguous United States on all orders over $100. Please note that Brightech does not refund shipping fees for returns. If you received a defective product, Brightech will ship a replacement or a replacement part at t…