Does Decade Awards Offer Shipping Insurance?

All awards & gifts are insured against loss and damage during shipping at no extra cost to you.  If an item is received damaged, please notify Decade Awards immediately so a claim can be filed and replacement items can be sent ASAP.

Related FAQ

  • Can I Track My Shipment Online?

    Yes, either by using the order status page on the website under “My Account” or by clicking on the link in your emailed shipping confirmation.

  • Do I Have to Pay Sales Tax at Decade Awards?

    Orders shipped within the state of Washington will have sales tax added to the invoice. If your state has a sales/use tax it is your responsibility to pay the sales tax directly to your taxing authority. If you are a Washington State Exempt Organization then fax your "Exempt Or…

  • Can I Order By Phone from Decade Awards?

    Yes, if you are uncomfortable using your credit card for internet purchases Decade Awards can accept your order over the phone.  Just contact us at 866-472-0321 toll free or at (509) 474-9530 (local). All personalization information should still be sent by email for your a…

  • Can I Place an Item On Backorder?

    Yes, items that will be back in stock soon will automatically give you the option to order the item for a later delivery. It will tell you the expected delivery date to your home.

  • Does Decade Awards Ship to APO/FPO Military Addresses?

    Yes, Decade Awards does ship to APO/FPO address via USPS Priority Mail.  Just select the UPS Ground option and Decade Awards will upgrade your order to USPS Priority Mail (APO/FPO) at no additional charge.

Hot Promotions From Decade Awards

  1. Sale20% Off

    20% Off Personalised Photo Ornament

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    20% Off Personalised Photo Ornament

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    80% Off Signature Series Cowboy Spirit Mascot Trophy

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    5% Off Sitewide + Free Shipping on Orders of $200+

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    $17 Off Signature Series Shield Bass Fishing Trophy + Free Engraving

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    $4 Off Heritage Volleyball Trophy + Free Engraving

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