Most returns are processed within 10 business days after receipt at warehouse. An email message will be sent to you once your return is processed.Note: Once Famous Footwear has initiated the credit for your online order's return, the actual date that the refund will post to you…
Famous Footwear only ships orders to addresses within the 50 United States. Famous Footwear does not ship internationally, or to U.S. territories/commonwealths.
The program is available at stores nationwide, although from time to time, some stores may temporarily not be accepting pickup orders. We apologize for any inconvenience but check back again to see if your store is participating.
Choose your store, then select in-store pickup when adding items to your cart. You can also select your pickup option for item(s) in your cart prior to checking out.