Connect with Jack&Jones at help@jackjones.in for any query, feedback or suggestions. Customer Centre number is +91-22-66489060, and lines are open from 10 AM to 7 PM; Monday to Saturday.
A request for return can only be raised, post 24 hours of receipt of product. All returns requests must be received within 15 days of delivery. To return a product, view the order details in “My Account” section and click on “Return”. Once the request is processed, the return o…
Most orders arrive within 5-10 days of order being confirmed. An order confirmation SMS/Email will be sent to you, post which keep a watch out for a SMS/Email notification that you will receive from Jack&Jones, once your order is shipped.
If your order is tampered, opened, or visibly damaged on delivery, return the order on arrival and notify Customer Care team by emailing help@jackjones.in.