Does Southwest Collect Emergency Contact Information for Customers Traveling Internationally? If So, How is This Information Use

Southwest requests emergency contact information for international travel, although Customers may decline to provide this information as it is not required for travel. The name and phone number will only be used in the event of an emergency. This information can be provided online after booking a reservation, during the online check-in process, or at the airport, though providing it online ahead of time will help expedite the airport check-in process.

Related FAQ