You can cancel your account at by emailing UrbaneBox
at urbanebox@urbanebox.com. If you email by the 5th of the month your account will be cancelled for that given month and you will not be charged. Any request to cancel after the 5th of the month will take effect the following…
Absolutely! Members can use the demand feature when they are logged into their account. The demand feature allows you to request additional clothes to be sent at anytime.
Every month stylists will put together a curated package for you based on your style and preferences. Each package will consist of 2-3 staple items for your wardrobe, and you will only pay $60 for everything. Members can request to pause or skip a month by sending UrbaneBox an …
Yes, you may skip as many months as you wish without penalty. There are no obligations. Just email UrbaneBox by the 5th of the month if you would like to skip or pause your membership. Members can request to skip 3 consecutive months at a time. Just email UrbaneBox at urbanebox…
If for some reason the clothes do not fit just log into your account and fill out the return form. Once filled out you will receive a prepaid shipping label by email. All returns must be in unused, unworn, unwashed and undamaged condition. Tags should be intact, if applicable. …