Drs Foster And Smith Support Center
Find Drs Foster And Smith helps, faqs and knowledge base quickly
How Will My Auto Delivery Items Be Shipped?
Drs Foster And Smith will ship all items via Economy Ground Service. If you have multiple ship-to addresses on file, items shipped to different addresses - even on the same day - will be billed separately.
If two or more Auto Delivery items scheduled at different frequencies coincide to ship on the same date, those separate orders will be combined in the same package.
What If My Auto Delivery Item is On Backorder?
From time to time, popular items may become temporarily unavailable. If this is the case when your Auto Delivery product is scheduled to ship, Drs Foster And Smith will notify you of the backorder via email.
How Am I Billed for Auto Delivery?
Your Auto Delivery items will be billed to your account on the date they ship. Current prices apply. To avoid any delays to your scheduled shipments, your credit card information is required on file. Please note PayPal® is not an available payment method for Auto Delivery orders.
How Do I Change a Scheduled Auto Delivery Shipment?
You may postpone scheduled shipments, change your frequency, and update the quantity of any items in your account by calling 1-800-381-7179. You may make modifications up to 5 days prior to your next scheduled shipment.
Is There a Minimum Order Needed to Sign Up for Auto Delivery?
No, but there is a $19 minimum to receive the Gift Certificate promotion.
Will I Be Reminded When My Next Auto Delivery Shipment Occurs?
Yes, Drs Foster And Smith will email you one week prior to your next Auto Delivery shipment so you may make any changes you require.
What Products are Eligible for Auto Delivery Service?
- All prescription pet medications (excluding Proin & Gabapentin as these are controlled substances)
- All Drs. Foster & Smith Dog Foods, Select Vitamins & Supplements
- All Drs. Foster & Smith Cat Foods, Select Supplements & Litter
- Select National Brand Dog & Cat Foods
- Bird Diets, Treats & Specified Maintenance Products
- Fish Food, Filter Media, Salt & More
- Pond Fish Food, Filter Media & More
- Small Pet Diets, Treats & Select Litter
- Reptile Diets
- Wild Bird Seeds
- Plus many more!
How to Contact Drs Foster and Smith?
Order by phone, ask questions about which product is right for your pet, or check order status.1-800-381-7179. 7 am-8 pm CST, 7 days a week.
Mail Drs Foster And Smith:
Doctors Foster and Smith
2253 Air Park Road
PO Box 100
Rhinelander, WI 54501
Also, you can visit Drs Foster And Smith Official Website to get more helps, faqs and knowledge base.
About Drs Foster And Smith
Keep your pets strong and healthy with the best care products like those at DrsFosterSmither.com. At Doctors Foster and Smith you'll find the biggest brand name pet equipment, food, and supplies to keep your special friends happy. No matter if you have a cat, dog, fish, birds, reptiles, or hamster; you'll find many quality products to serve their needs. You know that you can count on Drs. Foster and Smith for top of the line products, because they love animals just as much as you.