EDCskincare Support Center
Find EDCskincare helps, faqs and knowledge base quickly
Does EDCskincare Offer Free Shipping?
Free Shipping on orders over $49.
- All U.S. orders $49 and over (before any discounts have been applied) ship FREE.
- Any U.S. order less than $49 (excluding taxes) will incur a $5 flat rate standard shipping charge.
Orders are typically processed and shipped from our facility within 1-2 business days (Monday - Friday only).
EDCskincare ships primarily via the US Postal Service and Fed-Ex. Some shipping services are not available in all areas. When necessary, EDCskincare.com reserves the right to change your delivery method at no additional cost.
What is the Gift With Purchase Policy?
EDCskincare.com reserves the right to substitute and upgrade the free gift(s) to items of equal or greater value, at no additional charge and without further notice.
What is the Backorder Policy
In the rare case that an item becomes backordered, a notification email will be sent to you. The full payment for the order is due at the time of order placement. This helps EDCskincare secure any backordered products from the manufacturer as soon as they become available.
What is the Return Policy Of EDCskincare?
30-day return policy on all orders
- Returns are only accepted on defective / unopened items within 30 days of shipment receipt date.
- All returns are subject to inspection and must be in the original seal and packaging to be accepted.
- EDCskincare is NOT responsible for returned items that become lost or damaged in transit.
Does EDCskincare Offer International Shipping?
EDCskincare currently is unable to accommodate international shipping. Shipping addresses must be within the United States.
What is Estimated Delivery Time?
- Orders are usually processed and shipped in 1 to 2 business days.
- Average delivery time ranges from 3 to 8 business days depending on location.
When Can I Call the Expedited Shipping Service?
For expedited shipping options and quotes, please CALL customer service at (888) 332-6122 (Mon-Fri 8:30 AM - 5 PM Pacific Time. Closed Sat-Sun.)
For same day expedited shipping, requests need to be made by 12 pm PST.
How Many Reward Points Can I Receive If I Make Any Purchase At Edcskincare.com
10 points are automatically rewarded to your account for every dollar spent on purchase. Earned points are deducted automatically for returned products.
Also, you can visit EDCskincare Official Website to get more helps, faqs and knowledge base.
About EDCskincare
EDCskincare.com is a skin care and makeup e-commerce site that was created to address the fact that our skins are all different, in look, tone, and texture. In addition, our skin care goals are distinct, acne prevention, anti-aging, firming, redness therapy, sun protection, and more. However, in all cases, achieving and maintaining youthful, healthy skin can be very straightforward with the proper skincare regimen. At EDCskincare.com, we are committed to delivering beauty.
We take pride in the following: We carry only the most stringently formulated professional skincare brands. We source only directly from the manufacturers in the original factory seal and packaging to guarantee product authenticity. And, our expert staff are knowledgeable, experienced, and responsive in answering any questions regarding our products.
Since our launch in 2009, EDCskincare.com has grown to offer a range of more than 100 skin care and makeup brands, including Replenix, glominerals, NEOCUTIS, Exuviance, glotherapeutics, HydroPeptide, and many others. In addition, we are adding approximately 3-4 new brands per month.