eS Skateboarding Support Center

Find eS Skateboarding helps, faqs and knowledge base quickly

What is the Return Policy On É


For product purchased on online store, eS Skateboarding offers a 30 day warranty and return policy. If you are not satisfied with your purchase, you can return it to the warehouse within 30 days from point of purchase for a refund or store credit. Items must include original tags or shoebox, be unwashed, unworn, and unused. Items must also be free of smoke smell, pet hair, or cleaning product. eS Skateboarding recommends trying on footwear in a carpeted area. If the returns warehouse finds your product not suitable for return eS Skateboarding will ship it back to you immediately and no refund or store credit will be issued.

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How Do I Track My Order On eS Skateboarding?


You will receive an order confirmation to your email you provided upon order entry. Once your order is processed and packed, our system will email you an order confirmation followed by a Fed Ex tracking number. Please allow 24 hours for the tracking to update.

You may also contact customer service at 1-877-838-6437 (toll free) or email us at if you need further assistance tracking your order.

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What are My Shipping Options for the United States on eS Skateboarding?


Shipping is free for U.S. orders above $99.00 USD (before tax is applied)

All U.S. orders are shipped via Federal Express.

eS Skateboarding offers the following shippping methods at check out:

  • FedEx Smartpost (Delivered within 3-10 business days)
  • FedEx Ground (Delivered within 1-5 business days)
  • FedEx Express (Delivered within 1-3 business days)

Expedited shipping begins when your order leaves the warehouse not when it is accepted into the sytem.

Please add $5.00 for shipments to Alaska or Hawaii. FedEx Express shipping is the only available shipping options for Alaska and Hawaii. We do not offer ground or Next Day Air/Overnight to Alaska or Hawaii. The shipping costs for your order depend on the total amount in your cart before any taxes or discounts.

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What are My Payment Options on eS Skateboarding?


eS Skateboarding accepts the following forms of payment:

  • American Express
  • Discover
  • Mastercard
  • Visa
  • PayPal (most preferred and safest)
  • éS Gift Certificates

NOTE: éS online store does not accept personal checks, cashier checks or money orders as a form of payment. Mail orders will be returned to sender. es is unable to withdraw funds from foreign credit/ debit card accounts.

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How is Sales Tax Calculated on eS Skateboarding?


éS charges sales tax based upon the tax laws of the state your order is shipped to. All applicable state and local sales taxes will appear on the order billing & review pages during your checkout process.

The éS online store is required by law to charge sales tax on orders shipped to the following states: AR, AZ, CA, CO, FL, HI, ID, NC, NV, NY, OK, PA, RI, SC, TN, UT, VA, WI, and WY.

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Also, you can visit eS Skateboarding Official Website to get more helps, faqs and knowledge base.

About eS Skateboarding

Since 1995, éS has been at the forefront of high-performance skateboarding, propelling the design of skate footwear and apparel into a highly athletic and technically advanced realm. Today, the éS legacy of leadership continues with innovations embedded in the stylish and technical skate shoes. The éS team is committed to delivering the best performing skate shoes to minimize the risk of injury and maximize skate time via advanced support, durability, cushioning and grip.