eSale Rugs Support Center

Find eSale Rugs helps, faqs and knowledge base quickly

How Does eSale Rugs Ship & How Quickly Will I Receive My Order?

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eSale Rugs ships FedEx Ground. All of our rugs are shipped with 24-48hrs from your purchase date.

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Is eSale Rugs' Website Secure?

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Yes. eSale Rugs' site uses 256-bit SSL (Secure Socket Layer) encryption technology. eSale Rugs is also partners with Verisign to guarantee eSale Rugs' highest level of security compliance yet.

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How Long Has eSaleRugs.com Been In Business?

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eSale Rugs is a family business with over 35 years of trading experience in floor covering rugs. So you can rest assured that with our connections overseas, and eSale Rugs' direct buying/manufacturing ability, you'll receive top quality product at a fraction of its retail price.

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What are Others Saying About eSale Rugs.com?

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With over a million rugs shipped since 2001, you can rest assured that eSale Rugs has accumulated a large number of satisfied customers.

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Does Esale Rugs Charge Restocking Fee?

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eSale Rugs does not charge a restocking fee if rugs are returned within 30 days of receiving. Returns received after 30 days will incur a restocking fee.

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What is eSale Rugs' Contact Information?

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eSaleRugs.com
104 Williamson St.
Fort Mill, SC 29715
Fax: (803)-802-5947
Toll-Free: (866)-647-3965 (24/7)
Website: http://eSaleRugs.com
Email: [email protected]

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When Will My Refund Be Processed?

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Refunds are processed within 5-7 business days after the package is delivered at our facility, back to your form of payment.

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Will I Pay for Shipping Back?

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eSale Rugs offers FREE returns on all purchases (excluding AK & HI), which eSale Rugs will either email you a return label, or simply have the order picked up from your address for your convenience. ($5 pickup fee may apply if you request a pickup)

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What Happens If My Order Arrives and I'm Not Happy With It?

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30Day Hassle FREE returns (excluding Final Sale items and shipments to Alaska & Hawaii); If for any reason you are not 100% satisfied with your purchase you may return it for a full refund. eSale Rugs offers hassle free returns, simply call us @ (866) 647-3965 (24/7) to obtain an RMA # (return merchandise authorization) for your return.

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Can I Delay the Shipment Of My Order Form eSale Rugs?

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Yes. To place an order with a delayed shipping date its best that you call eSale Rugs to place your order, and eSale Rugs' customer representative will better assist you with all available shipping dates.

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What Types Of Payment Do eSale Rugs Accept?

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eSale Rugs offerS secure online payment options such as Visa, Master Card, American Express, and Discover. For your convenience eSale Rugs also accept payments through PayPal and Amazon Payments. eSale Rugs haS also partnered with Affirm to provide installment payment options starting at 0% interest.

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Will I Have to Pay Sales Tax On My Purchase?

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If you are outside the state of South Carolina, you will NOT incur any sales tax.

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How Much Will I Have to Pay for Shipping?

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Nothing! eSale Rugs offers FREE Shipping on all rugs with no minimum purchase required (excluding AK & HI).

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Also, you can visit eSale Rugs Official Website to get more helps, faqs and knowledge base.

About eSale Rugs

We have over 25,000 rugs with unique designs, colors and sizes in stock. Whether you're looking for the most innovative contemporary designs, or for the classic traditional rugs we all know and love, you will find the right rugs for every room here.

Starting with well-trained customer service and a dedication to customer satisfaction at every level, buying from eSaleRugs is designed around a hassle-free buying experience. When you buy from eSaleRugs you will get your rugs faster. We ship over 90% of orders the same business day.

We offer a 30 Day Free return policy for all rugs. That means we pay for the shipping back. There is no restocking fee of any kind.