ExpertRating Support Center
Find ExpertRating helps, faqs and knowledge base quickly
What If I’m Not Satisfied With the Quality Of Course Material?
If you are not satisfied with the quality of the course material, you can submit a request to refund. The hassle-free 100% refund guarantee will be offered.
What Learning Aids Will I Get?
You will get 24x7 access to the course material that includes the entire video content, simulation tests, case studies, chapter-end quizzes, and a tips and tricks video.
What Certifications Will I Receive At the End Of the Course?
Once you complete the course and clear the final exam given at the end of the course, you will successfully earn the 35 hours PDU certificate, which will be delivered to your home address. PMP certification will not be delivered by ExpertRating but by Project Management Institute (PMI), after you clear the PMP certification exam.
When I Pay for the Course, Am I Also Paying for My Certification Exam Fee?
No. You are paying only the course fee. Certification exam fee is paid to Project Management Institute (PMI), the process for which is explained in the Exam and Certification section.
What are the System Requirements?
The system requirements for the course are as follows:
- OS: Windows — any version above XP and Mac — any version above OS X 10.6
- Web Browser: Any modern browser such as Chrome or Firefox
- Internet Speed: 512 kbps or above
- Headset: Any headset for comfortably listening to the course videos
Am I Enrolling for Online Classroom Training?
No. The course videos are pre-recorded. You have 24x7 access to these videos and you can go through these videos at your own pace. You will have access to the online video content for three months from the time of enrolment.
What is Expertrating's Refund Policy?
ExpertRating's hassle-free refund policy enables you to get your money back if you are not able to clear the certification exam in the first go, subject to the following conditions.
Terms and conditions: If you fulfill all the following conditions and still don’t clear the PMP certification exam in the first attempt, you are eligible for 100% refund:
You submit snapshots of your scorecard
You have taken the exam within 45 days of completing your course
You have scored 70% or more in the end-of-the-course final exam
You have gone through the entire online video content
Also, you can visit ExpertRating Official Website to get more helps, faqs and knowledge base.
About ExpertRating
ExpertRating is an ISO 9001:2008 company, certified by TÜV SÜD America. A
leading name in the sphere of e-learning and pre-employment testing
solutions, ExpertRating has a database of online courses and tests that
spans a vast spectrum of conventional and emerging domains of learning
and work.
ExpertRating's products and services are popular among
private individuals and corporate entities alike. More than 2,700,000
individuals across the world have obtained ExpertRating certifications
since the company's inception in the year 2000. Among the numerous
companies that have availed ExpertRating's services are Convergys,
Deltek, IKEA Systems, Fox News, and Fiserv, to name a few. Initiatives
such as custom skills assessment tests designed for Ericsson, and online
services marketplaces like Elance, oDesk, LimeExchange and RentAcoder,
are some of the key highlights of ExpertRating's services.