Eyeko Support Center

Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. This card is from the courier and lets you know where your parcel is and how you can collect it.

Eyeko offers a variety of online payment methods to ensure our customers can place orders with ease.

Visa, Visa Debit, MasterCard, Maestro, Visa Electron, American Express, PayPal

You can select your preferred payment method at checkout.

Your account makes it easy to keep track of all your orders.

Once logged in, you will see each individual order that you have placed with Eyeko. Select the one that you want and you will be provided with all the details you need about that order.

Eyeko will also send you a dispatch email as soon as your order is on the way.

Yes, your delivery address is chosen at the checkout stage. Your order will automatically default to any saved address but you can choose to add a new one by clicking 'Add a new address'.

Yes, click on the bag icon at the top of the page and you will be able to see the item(s) you have in there so far.

Use the + button to stock-up on your favourite items, or the – button if you have selected too many. If you want to remove an item completely then click the x button.

All items ordered with Eyeko are subject to stock availability. We want you to be able to order and receive the products you love with ease, so we will always aim to let you know if an item is out of stock.

Now and again there can be an unexpected delay, if so we will get in touch to let you know.

It's easy to make changes to your details, whether it's your payment information, password or address book.

Log in to your account and you will see a range of categories at the bottom of the page under 'Account Settings'.