Falconeri Support Center

Find Falconeri helps, faqs and knowledge base quickly

Do I Have to Pay to Return My Order?

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No, the cost of delivery for your return is at Calzedonia S.p.A.'s charge.

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Can I Return the Items Bought Online?

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You can always change your mind on falconeri.com: buy your items, try them on in the comfort of your own home and if you're not sure about something you can return them free of charge. You'll be refunded in no time via the payment method you originally used to make your purchase. You have up to 14 days from when you receive the goods to change your mind. The returned items must be sent to Calzedonia SpA in a single shipment.

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I Have Just Made an Order Online and Want to Change It, What Can I Do?

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It is not possible to make changes to orders made at Falconeri.com. Therefore, it is not possible to change the quantity/size and/or add/remove items.

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Also, you can visit Falconeri Official Website to get more helps, faqs and knowledge base.

About Falconeri

Falconeri is an Italian brand specialising in creating a range of versatile, timeless knitwear. The collections accentuate the quality of the yarns, combining tradition and creativity, simplicity and attention to detail, at an affordable price.