Famous Footwear Support Center

Find Famous Footwear helps, faqs and knowledge base quickly

Does Famous Footwear Deliver to P.O. Box, Or Military Addresses?

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Yes, Famous Footwear is able to ship to P.O. Box addresses as well as APO/FPO/DPO addresses.

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What is Gold Rewards and How Do I Become a Member?

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Your account will automatically be upgraded to Gold member status when you spend $200 or more within 12 months. Once you become a Gold member, you will maintain that status for 12 months. You must spend at least $200 within that 12 month period for your Gold membership to be renewed.

When you become a Gold member, Famous Footwear will credit your account with 25 bonus points! You will then earn 1.5 points for every dollar you spend in our stores and online, so you can earn Rewards certificates much faster than with regular membership!

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Can I Redeem Multiple Gift Cards Online?

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Currently Famous Footwear is unable to process more than one gift card as payment online. You can redeem multiple gift cards at store locations.

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Does Famous Footwear Ship Outside Of the Us?

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Famous Footwear only ships orders to addresses within the 50 United States. Famous Footwear does not ship internationally, or to U.S. territories/commonwealths.

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How Long Will It Take to Receive My Order from Famous Footwear?

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For Home Delivery purchases, please allow 4-7 business days (excluding weekends and holidays) for delivery. To track your Home Delivery.

Important notice: If your order was placed on an evening, weekend, or holiday, your order will not begin to process until the following business day. Please take this information into account calculating the 4-7 business day delivery time-frame.

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What Shipping Carrier Will Deliver My Online Purchase?

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The shipping carrier for your order will vary based on the area you live in, where your order is shipping from, and whether expedited shipping was selected. Please reference the following information for possible delivery services.

Standard orders

Standard orders ship FedEx or FedEx SmartPost. Please be advised that USPS and FedEx combine their services for SmartPost deliveries. Therefore, a FedEx web link will be provided to track your order, however your items will be delivered by USPS. Please Note: Famous Footwear is unable to advise whether your order will ship via FedEx or FedEx SmartPost at the time that your order is placed, nor canFamous Footwear request a particular service for your order’s delivery.

Expedited order:

All 2nd Business Day and Next Business Day purchases will be delivered by FedEx. Please note that weekends and holidays do not count as delivery days.

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Also, you can visit Famous Footwear Official Website to get more helps, faqs and knowledge base.

About Famous Footwear

Famous Footwear is your place for athletic and casual shoes for the whole family from hundreds of name brands. You'll find styles for women, men and kids from brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS and more! With over 1,000 stores nationwide and even more selection online at Famous.com, Famous Footwear is a leading family footwear destination for the famous brands you know and love.

Famous Footwear is part of Caleres Inc., a diverse portfolio of global footwear brands. Combined, these brands help make Caleres a company with both a legacy and a mission. Caleres' legacy includes more than 130-years of craftsmanship, a passion for fit and a business savvy, with a mission to continue to inspire people to feel good…feet first.