Fanatics Support Center

Find Fanatics helps, faqs and knowledge base quickly

How Can I Print a Copy Of My Order Invoice?

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You should receive an order confirmation email that includes your invoice within 24 hours. If you do not receive a confirmation email you can access your invoice by following the below steps.

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How Do I Cancel Or Change My Order?

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Fanatics makes every effort to process your order the minute it's placed, therefore, Fanatics cannot guarantee that changes can be made once your order has been submitted. If you need to make changes, please Contact Fanatics.

Note: Customized items cannot be cancelled or modified once the order has been placed.

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How Do I Return an International Order?

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You can return your merchandise to the warehouse up to 365 days from your item's ship date.

Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. Once Fanatics receives the returned merchandise, Fanatics will credit your account within 10 business days. Based on your financial institution, it can take up to 2 to 7 business days to reflect on your account statement once your refund is processed. Original shipping charges are not included in the refunded price.

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What is the Return Policy of Fanatics?

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Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.

It can take 7-10 business days for your return to reach the warehouse. Once your return is received, it can take an additional 10 business days for Fanatics to process it. Once your refund is processed it can take an additional 2-7 business days for the refunded amount to reflect on your account statement. You will receive a confirmation email once this is completed.

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Also, you can visit Fanatics Official Website to get more helps, faqs and knowledge base.

About Fanatics

As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team apparel and jerseys through an innovative, tech-infused approach to making and selling fan gear in today’s on-demand culture.  Powering multi-channel commerce for the world’s biggest sports brands, Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world’s biggest sporting events.

The company powers the Fanatics, FansEdge, Kitbag and Majestic brands, while also offering the largest selection of sports collectibles and memorabilia through Fanatics Authentic.  A multi-faceted, mobile-first company, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL MLS, NASCAR, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include top teams and several global soccer clubs (NY Giants, Seattle Seahawks, Chicago Bulls, Boston Celtics, Pittsburgh Pirates, San Jose Sharks, Notre Dame, Alabama, Manchester United, Real Madrid, Manchester City).