If you’ve asked for replacements, you won’t be charged again for shipping
Replacements are shipped to you free by standard delivery
If you’d like them to be sent express (for countries where this option is available) please request this with your return. The difference between standard and express delivery costs will be charged to your card.
Yes, but please check the business opening hours and whether or not they can accept deliveries to avoid mail being held at your local delivery office or with the nominated carrier. Items that have been delivered and accepted by your company's Reception or Concierge will need to be followed up by you.
If your order doesn't fit through your letterbox and you are not home, then depending on the carrier you have selected they will leave a card to advise delivery was attempted, together with details of:
Where you can collect your order from
How to rearrange delivery
That your parcel has been left with a neighbour
That your parcel has been left in a safe place
If your order requires a signature and no-one is available to sign for the parcel, the carrier will leave a card detailing where you can collect it from and how to re-arrange delivery.
Your order will be despatched once stock is available and the payment has been authorised.
If you are shipping to the UK and your confirmation is sent after 9pm Monday-Friday or 3pm Sunday and UK bank holidays (or at any time on a UK public holiday), your items will leave warehouse on next working day.
If you are shipping internationally and your confirmation is sent after 4.30pm Monday-Friday (or at any time on a Weekend or UK public holiday), your items will leave warehouse on next working day.
Since our launch in 1998 www.figleaves.com has become the ultimate online destination for your lingerie, swimwear and nightwear needs. Stocking over 6000 products and 200 brands for him and her, our brand A – Z is ever growing and includes Elle Macpherson Intimates, Freya, Calvin Klein, Chantelle and many more.