All orders and personal information is protected at Filthy Fragrance by the industry standard Secure Server Software (SSL). All information is encrypted to protect all personal data from being available to anyone on the internet. All information is guaranteed to be 100% secure.
There is a cancellation fee of $4.00 for all orders.
As a 5 star rated company, Filthy Fragrance offers 100% Hassle Free Returns on all orders. Orders may be returned up to 21 days from the ship date for a full refund minus shipping and gift-wrap charges (if selected). If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a timely refund upon the return of the product. If shipping was free for your order it will be deducted from the credit Filthy Fragrance apply to your refund. Please note, Filthy Fragrance does not accept returns for testers (if purchased). There may also be a restocking fee of up to 30%..
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless the error was on Filthy Fragrance's part.
All orders are picked and processed between 1 – 2 business days. All orders ship from Florida. Upon your orders shipment you will be emailed a tracking number to view its transit, via UPS Ground (1-5 days transit) or USPS Priority Air (1-3 days transit). You may also view the tracking information under 'my account' if you have created one. Orders will only ship within the United States and Puerto Rico. Order with value over $250 will have signature required.
Also, you can visit Filthy Fragrance Official Website to get more helps, faqs and knowledge base.
Filthy Fragrance was created to provide the public customer with an opportunity to access all top brand fragrances at heavy discounts. By eliminating overhead costs related to physical stores and intermediate distributors we are able to offer discounts of up to 80%.
In addition, we are fully committed to continually improving relations with our customers. We openly welcome communication in an effort to alleviate potential difficulties. We are 5 Star Rated by our customers and Business Verified. Additionally we have Trust Guard to monitor and secure all customer information.
Lastly, we stand by our 100% money back guarantee if you are unsatisfied. Our hassle free return policy is set at the industry standard (please refer to delivery and returns for specifics and instructions).
We sincerely thank you for visiting our site and taking us into consideration. We look forward to being the company that makes you smell good when you really need it!