Florsheim Support Center

Find Florsheim helps, faqs and knowledge base quickly

What Form Of Payments are Accepted By Florsheim?

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Florsheim accepts Visa, American Express, Discover, Master Card, and PayPal. Florsheim does not accept checks, money orders, COD's, or cash. Florsheim can only accept US-issued Credit Cards.

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Is It Safe to Use My Credit Card On Your Site?

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Shopping at Florsheim.com is safe. Florsheim has taken every necessary precaution to ensure that the information you provide is safe. The site is protected by Authorize.net.

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Can Ship to a Different Address Than My Billing Address?

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Yes you can! When placing your Florsheim order, the first address required is for shipping. Please be sure to include any suite or unit number. If you are shipping to a business, the name of the establishment must be on line 2. The second address required is for billing. When entering your billing address, please make sure it is exactly what your credit card or bank currently has on file for you.

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May I Place an Order Over the Telephone?

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Yes you may! Please call 1-866-454-0449 and a Florsheim Associate will assist you in placing your order over the phone. The hours of operation are Monday - Friday 7:45 am - 5:30 pm CST.

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Is It Possible to Overnight a Shipment?

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Yes, your Florsheim order may be shipped via UPS overnight service. Select the Overnight icon on step 2 when placing your order. There is a $25 additional fee. This service is only available within the Contiguous 48 States.

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Do You Ship to Po Boxes Or Military APO/FPO Addresses?

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  • Florsheim cannot ship to PO boxes. Florsheim ships UPS ground or UPS SurePost so they will need a physical address. 
  • Yes Florsheim  can ship to Military Addresses. Orders are sent via the United States Postal Service.

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I Own a Shoe Store. How Do I Open an Account With Florsheim Shoes?

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Please email Florsheim at [email protected] or call 1-800-843-7463 for future assistance.

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What If I Live Outside Of the US and Want to Place an Order?

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Unfortunately, Florsheim cannot ship Internationally from their website. Florsheim can only ship within the United States and Florsheim can only accept US-issued credit cards. For International inquiries/orders, please email [email protected] 

*Florsheimwill not accept orders shipping to forwarding companies.

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Also, you can visit Florsheim Official Website to get more helps, faqs and knowledge base.

About Florsheim

In 1892 Florsheim Shoes started in a small factory in Chicago, Illinois. We’ve grown quite a bit since then and have gained a reputation for being at the forefront of the newest trends, while staying true to our legacy of classic styling and quality workmanship. From material selection to stitching, we pay attention to the smallest details because we know you care just as much as we do.