Floryday Support Center
Find Floryday helps, faqs and knowledge base quickly
Why My Package Status Did Not Update for Several Days?
Sometimes it takes several day for the tracking information to be updated. If your shipment is from international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches next shipping station (may need 3-7 days).
Do I Need to Make Some Efforts So That I Can Get My Order Earlier in Floryday?
Surely! It definitely helps you to obtain your order earlier. Please contact the shipping company and remember to provide your tracking number to find out more information.
What Shipping Methods Do You Offer?
Floryday partners with major international shipping companies like DHL, UPS, and EMS. Floryday offers two shipping methods which differ in shipping time. You can choose Expedited Shipping or Standard Shipping on the Order Information page during the checkout process.
Is Cash On Delivery (COD) Available?
Floryday currently only supports Cash on Delivery to Saudi Arabia,Kuwait and Jordan,but Floryday believes more countries will be added to the lists in the future.
How Can I Pay If I Do Not Have a Paypal Account?
If you don't have a Paypal account, surely you can use your credit/debit cards to complete your payment. Please be assured that Floryday does not collect nor save your credit/debit card number or personal information when you make a payment. For questions regarding your transactions in the site, please consult your card-issuing bank for more information.
Is It Safe to Make Orders On the Web of Floryday?
Yes, the transmitted data is encrypted by SSL. Only after the bank confirms the authenticity, the payment will be charged. Otherwise the payment will be cancelled.
Can I Pay With Other Currency Than US$ in Floryday?
Absolutely! With 31 currencies to choose from, Floryday is certain that you´ll be able to find your CURRENCY located on top of our webpage. These currencies are up-to-date based on the International Currency Market.
Which Payment Methods Do You Accept of Floryday?
Floryday offers Credit Card & Debit Card, PayPal and many local payment per different countries.
How Do I Know That My Order Has Been Shipped?
Once your order is shipped, you will get a confirmation email including the tracking number automatically. That's how convenient it is! So just sit back, relax until you get your orders on hand!
Why My Order Still Not Shipped from Floryday?
Usually it takes about 5-7 days to prepare for your order since a perfect product needs a reasonable preparing period.
Is There a Limit Or a Minimum to How Much I Can Buy of Floryday?
Absolutely, no limit. You can order as much as you like - any number of items at any price at any time.
What Does One-size Mean in Floryday Store?
It means that there is only one size available for the item, generally a medium size that fits the majority of customers.
How to Choose My Shoes Size?
You could find the shoes size chart on the product page. You may refer to the size chart with your measurement and find a best one.
Also, you can visit Floryday Official Website to get more helps, faqs and knowledge base.
About Floryday
Floryday is an online shopping mall featuring the latest in women’s fashion apparel and fashion accessories.
Registered in London, UK, Floryday is distributed globally via our overseas warehouses and ships to over 100 countries worldwide. We are always committed to bringing the stylish fashion trends to you wherever you are. Since its founding, with professional and dedicated multilingual customer service, we have millions of customers throughout the world, United States, Europe, North America, Middle East...