Food Network Store Support Center

Find Food Network Store helps, faqs and knowledge base quickly

Why Does the Audio Play But the Screen is Blank? Why is the Video Slow to Load and the Display Looks Fuzzy?

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This website uses adaptive bitrate streaming to optimize the video experience for the user. Therefore, your internet speed may affect your ability to watch the video at its full potential and create an experience where the video plays intermittently or the user sees a black screen.

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Can I Watch Videos When I Am Not Connected to the Internet?

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You must be connected to the internet to watch and enjoy Food Network videos.

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Is There an Easy Way to Find a Particular Video?

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You can use the search option feature to find videos from a particular show, host or topic.

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How Can I Share a Video Using Email, Or Social Media Such As Facebook Or Twitter?

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To share via email, select the email button and fill out the fields. Be sure to enter the text exactly as shown in the CAPTCHA verifier. To share with a social network, click the share button and choose a method of sharing. Once selected, you will be prompted to enter your credentials and allow Watch Food Network to share a link to the video.

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Can I Watch Videos Without Logging In?

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You will need to sign in with your service provider credentials to watch the newest TV episodes on Watch Food Network. There are, however, a variety of clips, episodes and original content at FoodNetwork that are accessible without signing in.

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I Do Not Know the Login Information for My Provider. What Should I Do?

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You should visit your television service provider's website for more information on how to find your username or create a user ID and password with your service provider.

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Why Do I Have to Reactivate My Apple TV Sometimes?

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Some TV providers require users to re-authorize their Food Network application periodically.

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My TV Provider is Not Listed. Can I Still Watch Food Network Videos?

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Food Network Store is working diligently to complete agreements with all Food Network Store's partners. For now, you can enjoy some videos on Apple TV without logging in by looking for videos without a key icon.

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Does My Television Provider Offer Food Network Content On Apple TV?

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The Food Network app is only available through participating TV providers. To see if your TV provider supports the Food Network app on Apple TV, please visit www.foodnetwork.com/appletv. If your provider is listed but you don't know your account username/password, please contact your provider for help.

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Is the Food Network App Available for Apple TV?

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The Food Network app is supported on Apple TV (beginning with the 4th generation), and the app is available to install from the Apple TV app store. After installing, activate the app by visiting www.foodnetwork.com/appletv.

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How Can I Contact a Chef Or Host Of a Program?

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You can contact Food Network Store's on air talent through their personal social media accounts such as Twitter and Facebook or by visiting their personal websites. Food Network Store's on air talent is not available to personally respond to individual questions sent through this website.

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Also, you can visit Food Network Store Official Website to get more helps, faqs and knowledge base.

About Food Network Store

FOOD NETWORK (www.foodnetwork.com) is a unique lifestyle network, website and magazine that connects viewers to the power and joy of food. The network strives to be viewers’ best friend in food and is committed to leading by teaching, inspiring and empowering through its talent and expertise. Food Network is distributed to more than 100 million U.S. households and averages more than 9.9 million unique web users monthly.

Since launching in 2009, Food Network Magazine has tripled its rate base and delivers a circulation of 1.4 million. Headquartered in New York, Food Network has a growing international presence with programming in more than 150 countries, including 24 hour networks in Great Britain, India, Asia and Africa. Scripps Networks Interactive (NYSE: SNI), which also owns and operates Cooking Channel (www.cookingchanneltv.com), DIY Network (www.diynetwork.com), Great American Country (www.gactv.com), HGTV (www.hgtv.com), and Travel Channel (www.travelchannel.com), is the manager and general partner.