Take the item(s) you would like to return to any of stores nationwide. Please bring your invoice, order confirmation or shipping confirmation to the store for proper processing of your return or exchange. Foot Locker will exchange the item or give you full credit for the purchase price of the item.
Please Note: If the item is being exchanged, Foot Locker recommends that you phone the store(s) near you first to see if they have the desired item in stock. If the item requested is not available, you may still return your product at the store and reorder online. US customers can find a store near you by using the Store Locator link at www.footlocker.com. In the event you do not have a store near you, please follow the instructions above to return or exchange your item by mail.
Exchanged items must be repackaged in the original boxes with all labels, and all products being returned or exchanged must be in new condition. Offer may be modified or terminated at any time. Other restrictions and exclusions may apply. Valid online, by phone or mail.
Foot Locker is required by law to collect applicable sales or use tax on all purchases shipped to states in which Foot Locker maintains a place of business. The amount of sales tax that will be added to your order is based on the state to which your order is being shipped, the standard sales tax charged in that area and the total dollar amount of your order. Not all customers will be charged sales tax. See the list below for those states that will not be charged sales tax:
Foot Locker will be happy to give you a price adjustment on items purchased from Foot Locker within 10 days of the order date for any item that has a price reduction.
When an order is sent to Foot Locker from site, Foot Locker is generally unable to change or cancel your order. The order is automatically processed as soon as you press "Place Order." You may contact us if you wish to make a change. However, due to the above, Foot Locker cannot guarantee your order will be changed. If you need to change/exchange or return an item that you ordered in error, please return it to us as soon as you receive it. If you want to add an item to a recently placed order, please place a new order.
When you place an order using a debit or credit card, an authorization is obtained from your bank. The authorization places a temporary hold on the funds.
Please note: these funds have not been deducted but are being held within your account to ensure the order can be processed. This hold typically lasts from 3-7 days, depending on the policy of your bank. Your debit or credit card will not be charged until your order is shipped. If your order is sent out in multiple shipments, (items may ship from a store, and/or our warehouse) separate authorizations and charges for each shipment may appear on your account.
Also, you can visit Foot Locker Official Website to get more helps, faqs and knowledge base.
Foot Locker is a leading global athletic footwear and apparel retailer, which caters to the sneaker enthusiast - If it’s at Foot Locker, it’s Approved. Its stores offer the latest in athletically-inspired footwear and apparel, manufactured primarily by the leading athletic brands.
Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. Additionally, we operate 178 House of Hoops, primarily a shop-in-shop concept, which sells premier basketball-inspired footwear and apparel. Foot Locker’s 1,835 stores are located in 23 countries including 1,015 in the United States, Puerto Rico, U.S. Virgin Islands, and Guam, 126 in Canada, 603 in Europe, and a combined 91 in Australia and New Zealand. The domestic stores have an average of 2,500 selling square feet and the international stores have an average of 1,500 selling square feet.