Footaction Support Center

Find Footaction helps, faqs and knowledge base quickly

What Payment Methods Do Footaction Accept?

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Footaction accepts forms of payment via Internet, phone and mail. Please review the information below for the types of payments accepted for each category. All items are listed and billed in US Dollars.

Methods of payment accepted via Internet:

  • Debit cards (deducts from your bank account)
  • Visa
  • MasterCard
  • Discover Network
  • American Express
  • JCB (All accounts are billed in US Dollars.)
  • Diners Club International (14 digit card number beginning with 36)
  • PayPal

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What is Footaction Tax Rates and Guidelines?

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Footaction is required by law to collect applicable sales or use tax on all purchases shipped to states in which we maintain a place of business. The amount of sales tax that will be added to your order is based on the state to which your order is being shipped, the standard sales tax charged in that area and the total dollar amount of your order. Not all customers will be charged sales tax. See the list below for those states that will not be charged sales tax:

  • Alaska
  • Delaware
  • Montana
  • New Hampshire
  • Oregon
  • APO Miami
  • Military Address
  • FPO Military
  • American Samoa
  • Yukon Territory

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Can I Receive a Sale Price Adjustment On a Previous Purchase from Footaction?

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Footaction will be happy to give you a price adjustment on items purchased from Footaction within 10 days of the order date for any item that has a price reduction. Footaction is unable to honor price adjustments after the 10 day time period or the sale expiration date.

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Can I Change Or Cancel an Order At Footaction?

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When an order is sent to Footaction from Footaction's site, Footaction is generally unable to change or cancel your order. The order is automatically processed as soon as you press "Place Order." You may contact us if you wish to make a change. However, due to the above, Footaction cannot guarantee your order will be changed. If you need to change/exchange or return an item that you ordered in error, please return it to us as soon as you receive it. If you want to add an item to a recently placed order, please place a new order.

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Why are Multiple Charges Appearing On My Debit/credit Account of Footaction?

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When you place an order using a debit or credit card, an authorization is obtained from your bank. The authorization places a temporary hold on the funds. Please note: these funds have not been deducted but are being held within your account to ensure the order can be processed. This hold typically lasts from 3-7 days, depending on the policy of your bank. Your debit or credit card will not be charged until your order is shipped. If your order is sent out in multiple shipments, (items may ship from a store, and/or our warehouse) separate authorizations and charges for each shipment may appear on your account.

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Also, you can visit Footaction Official Website to get more helps, faqs and knowledge base.

About Footaction

Footaction is a national athletic footwear and apparel retailer that offers the freshest, best edited selection of athletic lifestyle brands and looks. This banner is uniquely positioned at the intersection of sport and style. The primary customer is a style-obsessed, confident, influential young male who is always dressed to impress. Its 272 stores are located throughout the United States and Puerto Rico and focus on authentic, premium product. The Footaction stores have an average of 2,900 selling square feet.